Posted 1w ago

Mental Health and Wellness Facilitator - Limited Term

@ Ontario Tech University
Oshawa, Ontario, Canada
OnsiteFull Time
Responsibilities:Assessment, Coordination, Counselling
Requirements Summary:Mental health assessment, crisis intervention, case management, program development and delivery.
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Job Description

Mental Health and Wellness Facilitator - Limited Term

Tracking Code: req2008

Faculty/Department: Office of the Deputy Provost

Number of Positions: 1

Appointment Type: Limited Term

Hours of Work: 35 hours per week 

Salary Range: Level 9 - Starting Salary, Step 1 $87,889

Posting Date: April 16, 2026

Closing Date: May 6, 2026 (7:00 pm EST)

Job Summary: 

The Mental Health and Wellness
Facilitator supports and promotes positive mental health among students at
Ontario Tech University. Reporting to the Manager, Student Mental Health, the
Facilitator is accountable for assessing the needs of students with emerging
mental health concerns and triaging their support through campus and community
agencies. The Facilitator also promotes positive health and wellness among
students via development, delivery and coordination of workshops and programs.


The Facilitator works in close
collaboration with students, faculty and staff across the university to promote
wellness and resilience, and proactively responds to students’ mental health
concerns. The Facilitator is responsible for liaising and building
relationships with campus and community medical and social care agencies to
promote timely, effective and seamless support for students.

Responsibilities/accountabilities: 

Intake Coordination, Triage
& Referrals

  • Screens and answers inquiry calls and emails from prospective clients and referees
  • Prioritizes urgent intakes to support students in distress
  • Meets with students presenting at Student Mental Health Services for an intake session to ensure the most effective and efficient determination of service needs
  • Assess the presenting needs using various interviewing techniques, tools and processes including administering and interpreting specialized psychometric and psychodiagnostics assessment surveys
  • Screens all new intakes for suicidal thoughts/ideations/planning
  • Identifies students at risk and provides a commensurate level of care
  • Assesses level of urgency and determines appropriate and timely scheduling of support
  • Provides brief single-session counselling when appropriate and therapeutically fitting for students who may not require further assistance, as well as those who have become emotionally upset during their intake session
  • Provides distress support including development of a crisis plan and a safety plan
  • Makes clinically appropriate treatment recommendations for service supports and formulates initial treatment plans
  • Supports students affected by sexual violence as the first point of contact via receiving disclosures (when appropriate), advising of reporting channels, reviewing safety options and providing options for subsequent supports
  • Determines and initiates referrals to appropriate services within the stepped care model
  • Ensures all intake documentation is accurately recorded in a timely manner
  • Provides information to faculty/staff regarding mental health services, referral process, and resources.

Distress/crisis support

Mental Health and Wellness serves
as one of the first responders to crisis/distress through:

  • Providing crisis intervention, risk assessment, intensive single session support, and service coordination
  • Identifying students at risk and providing a commensurate level of care
  • Stabilizing students using distress intervention and de-escalation techniques
  • Assessing level of urgency and determining appropriate and timely scheduling of supports
  • Co-intervening with collaborating supports
  • Engaging students to participate in their distress and recovery planning
  • Maintaining involvement with students until connected with other supports
  • Completing and maintaining necessary documentation and reporting
  • Completing mental health, and risk assessments with students in crisis/distress
  • Conducting safety and wellness checks
  • Formulating safety plans
  • Communicating the safety plans and the post-intervention plans to relevant supports in the student’s network
  • Planning for follow-up
  • In crisis/distress cases involving sexual violence, domestic violence or GBV: provides an appropriate and timely in session and post session support, helps to plan for alternative safety arrangements, advises of possible accommodations and advises of reporting options

Student Support
and Case Management

  • Guiding post intake communications with students
  •  Monitoring and tracking referrals and ensuring appropriate follow-up
  • Assisting students with internal procedures related to leaves of absences, appeals, accommodations, etc.
  • Obtaining case consultations through individual and group supervisions to ensure evidence-based approaches
  • Collaborating with Ontario Tech support programs to ensure optimal student care
  • Coordinating access to community mental health and specialized treatment programs as well as crisis intervention, hospitalization and discharge planning
  • Coordinating communication between programs, counselors, advisors and other campus service providers to assure a timely and appropriate response to students of concern and ensure their access to the appropriate services and supports
  • Preparing reports and case records on all student related issues
  • Maintaining records and data to be used in program evaluation

Programming and
Special Projects

Assists in the development,
delivery and coordination of programs that are designed to support
students with emerging mental health concerns. This includes:

  • Designing, operationalizing and maintaining the Student Mental Health Services website and other resources to provide students with wellness-based alternatives to counselling
  •  Maintaining working relationships and ongoing communication with referral sources
  • Acting as a resource and maintaining cooperative working relationships with staff, student bodies/clubs, faculty and community agencies
  • Representing Student Mental Health Services in the university community
  • Hiring, training and supervising work studies and peer mentors
  • Lead for Stepped Care program
    including:
  • Designing and facilitating workshops and training programs to support students along a stepped care informed continuum both online and in person
  • Delivering presentations on campus and to community-based organizations and outside agencies regarding mental health at Ontario Tech University
  • Creating, maintaining and strengthening internal collaborations
  • Enhanced and complex reporting, ongoing evaluation, designing and collecting outcome measures for quality assurance
  • Developing and coordinating a peer mentoring program for students, including recruitment, training, in consultation with SMHS team
  • Closely collaborating with and supporting members of the student advisory committee

Required Skills: 

  • Mental Health assessment
  • Single session counselling
  • Risk, suicide and crisis assessment
  • Crisis intervention and de-escalating strategies
  • Safety planning
  • Developing and facilitating support groups
  • Developing and facilitating workshops

Required Skills:

  • Proven experience working in a support role within Mental Health context
  • Knowledge of Mental Health promotion
  • Training or experience in MHFA, non-violent crisis intervention or other Mental Health training
  • Understanding of anti-oppression, equity, inclusion and accessibility
  • Knowledge of Mental Health and relevant policies and legislations, such as Mental Health Act and PHIPA

Required Education: 

  • Completion of a 4-year post-secondary program preferably in psychology, social services, counselling or another mental-health-related field
  • Registration/membership (or eligibility) with a regulatory college governing psychotherapy in Ontario
  • An equivalent combination of education and related experience may be considered

* Verification of Academic credentials may be required

Required Experience: 

  • 1-3 years

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until May 6, 2026 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university’s policies which may also be found on our website https://ontariotechu.ca and which may be amended from time-to-time.

Ontario
Tech University is actively committed to equity, diversity, inclusion, indigenization
and decolonization (EDIID), and welcomes applications from all qualified
candidates, while especially encouraging applications from First Nations,
Metis, Inuit peoples, Indigenous peoples of North America, racialized persons,
persons with disabilities, and those who identify as women and/or
2SLGBTQ+. All qualified candidates are encouraged to apply;
however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in
Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university’s Accessibility Policy

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 5/4/2026

Expected End Date: 3/30/2027