The Office Admin / Scale Operator is responsible for correctly and proficiently monitoring and recording scrap volumes entering the facility on the inbound scale. This position is customer-focused, fast-paced and requires a general knowledge of scrap metal grades. The physical environment requires this position to be both indoors and outdoors. This position will be trained to operate the Cash 4 Cars Programs. Responsibilities include ensuring the legality of automobile purchases as well as expediting the swift relocation of the purchased vehicle to a corresponding Metalico location through the dispatch of Metalico tow trucks. This position is customer-focused and past-paced. Performs other tasks as assigned.
Essential Job Functions:
- Use computer systems (ERP) to complete daily tasks:
- Scaling trucks/customers in and out.
- Create documents for outbound shipments.
- Collect inspection ticket information and input data.
- Look up pricing to give prices over the phone.
- Count/order cash when necessary.
- Communicate with employees in the yard over incoming/outgoing material and customers.
- Identify incoming and outgoing material - visual inspection.
- Guide drivers to offload material at the appropriate location in the yard.
- Answer incoming calls and emails pertaining to daily business to the best of your ability.
- Forward calls to management when necessary.
- Purchase vehicles from established methods and schedule pickup through our shared spreadsheet.
- Log all dispatching information into the established spreadsheet.
- Ensure a timely shipment of products for customers is consistently achieved.
- Performs other tasks as assigned.
- Ensure Quality, Safety and Environmental Standards are met and achieved for production, customers and employees.
Benefits:
- Life Insurance $25,000 (100% employer paid).
- Medical & Dental (70% employer paid).
- 401(k) - up to 2.5% employer match.
- Employee Referral $1,000.
- 8.5 Paid Holidays.
- Paid Vacation, plus 5 Sick Days.
- Vision Insurance (Out of Pocket).
- Flexible Spending Account (Out of Pocket).
- Aflac Services (Out of Pocket).
- Safety Toe Boot & Safety Glasses Reimbursement annually.
Qualifications:
- High School Diploma or GED.
- Customer Service Experience.
- Positive attitude, polite.
- General knowledge of using an ERP system is preferred.
- Have proficient computer skills that include the use of software systems, Microsoft Excel, Word, etc.
- Work well under pressure.
Hours:
- Monday through Friday 6:45am - 4:00pm.
- Possible Saturdays 6:45am - 11:00am.