Essex Industries is a multi-site aerospace and defense manufacturer serving military and commercial customers worldwide. The Systems Program Analyst role analyzes and resolves system issues, implements cost-effective solutions, and supports daily information systems operations while collaborating with users and enhancing systems to support decision-making.
Essential Duties:
- Works closely with supervision or project lead.
- Light ERP system administration, including new users, security, menus, training access, etc.
- Monitor and helpdesk tickets to appropriate personnel.
- Perform simple software maintenance tasks on supported systems and applications.
- Testing and debugging of systems or software to eliminate errors.
- Maintain and meet schedule deadline dates.
- Act as a liaison between IS and user departments to foster and develop participation and cooperation.
- Makes improvement suggestions for department processes and procedures.
- Identifies and escalates issues.
- Review and/or contribute to departmental process documentation.
- Reads manuals, periodicals, and technical reports to stay current in industry.
- Creates implementation support documents.
- Works effectively with outside consultants as part of an ERP implementation.
Requirements:
- Bachelor’s degree in computer science, related software engineering/IT, or suitable degree with IT/ERP experience. Entry level to 0-2 year of related experience and/or training in application development, basic SaaS ERP system administration; or equivalent combination of education and experience.
Why Choose Essex:
- Base Pay and Overtime Pay Eligible
- Bonus Opportunity
- Paid time off
- 10 company holidays
- Training & Development
- Retirement Benefits – 401k matching
- Tax-Advantaged Accounts
- Medical, dental, vision coverage
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Pet Insurance
- Employee Assistance Program