Posted 3mo ago

Warehouse Operations

@ JD.com
Toronto, /, Canada
OnsiteFull Time
Responsibilities:Analyze workflows, Optimize inventory, Oversee team
Requirements Summary:Full-time warehouse operations responsibilities including process optimization, inventory management, team management, and data-driven optimization.
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Job Description

1. Warehouse Process Optimization and Efficiency Improvement: Analyze operational workflows across warehousing activities (inbound, inventory management, outbound) to optimize facility layout, work routing, and equipment deployment. Implement automation solutions to enhance space utilization and labor productivity while reducing operational costs and ensuring seamless warehouse operations.
2. Inventory Management and Cost Control: Develop inventory control strategies by monitoring key metrics including turnover rates and accuracy levels. Optimize stock composition while addressing slow-moving and abnormal inventory items. Coordinate storage resource allocation to manage warehousing expenses (labor, space, equipment) and improve both inventory health and cost efficiency.
3. Team Management and Standardization: Oversee daily warehouse team operations by establishing work standards and training programs to enhance operational competencies and compliance awareness. Drive implementation of standardized processes while developing quality monitoring systems to ensure operational safety and service excellence.
4. Data-Driven Operations and Cross-Functional Collaboration: Analyze warehouse performance data (timeliness, costs, quality metrics) to develop and implement continuous improvement initiatives. Partner with logistics, sales, and other departments to align supply chain resources, resolve operational issues, and maintain effective coordination between warehousing and broader business objectives.
5. Industry-Specific Capability Development and Innovation: Design specialized warehousing solutions (e.g., for cold chain or bulky items) by establishing standard operating procedures and cost benchmarks. Stay current with industry advancements to implement innovative technologies and management approaches that drive intelligent warehousing development and competitive differentiation.

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

【Our Global Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

【International Logistics】

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.