Summary
The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.
Responsibility
- Daily Responsibilities – 90%
- Inspect, test, and diagnose servers
- Replace parts as needed
- Conduct and analyze server stress tests
- Document all symptoms, test results, and parts replaced in shop floor tool
- Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel
- Provide back up for QC, inspection, whole unit repair, and motherboard testing
- Maintain parts consumption
- Other duties as assigned by leadership
- Team building & leadership – 10%
- Maintain and nurture positive work environment
- Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
- Follow process for system and parts management
Other Personal Skills Required
- Know basic server architecture
- Know how to assemble components to make server functional
- Run and understand testing diagnostics
- Understand basic networking architecture
- Understand basic error codes
- Able to trouble shoot common server errors and issues
- Motivated to solve problems
- Interested in constantly learning about servers and networking
- Increased understanding of testing and error codes
- Brings knowledge to enhance trouble shooting and diagnosis of failures
- Understands end to end flow of server repair process
- Know Linux commands and able to use terminal.
- Offers insights on process improvement
- Understands MB repair process, prefer if can read schematics.
- Provides feedback and collaborates with MB repair team