Posted 11mo ago

Tier 2 Customer Service Representative (Non-voice)

@ OfficePartners360
Cebu City, Cebu, Philippines
OnsiteFull Time
Responsibilities:Drafting letters, Gathering evidence, Communicate strategy
Requirements Summary:ASAP start, graveyard shift, onsite, excellent English communication and writing skills.
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Job Description
  • Expert Drafting: Prepare meticulously crafted demand letters, demonstrating a basic understanding of legal language and precise articulation of claims, while adhering to established legal standards and guidelines.

  • Evidentiary Support: Gather and analyze evidence, ensuring that all claims presented in demand letters are well-supported and substantiated, thereby increasing the likelihood of favorable responses.

  • Strategic Communication: Collaborate closely with clients and the team to formulate effective communication strategies, tailoring the tone, content, and approach of demand letters to achieve specific objectives and maximize desired outcomes.



Requirements

  • Able to start ASAP

  • Willing to work graveyard shift

  • Willing to work onsite

  • EXCELLENT English Communication skills and Written skills

  • EXCELLENT writing skills, with a solid command of grammar, vocabulary, and proper punctuation