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Posted 2mo ago

Global CSP Manager: NRM and D&E SCL

@ Unilever
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United Kingdom
OnsiteTemporary, Full Time
Responsibilities:Lead pricing, Lead NRM interventions, Develop CSP growth strategy
Requirements Summary:Experience in CSP, NRM, pricing, channel and D&E; leadership of CSP teams; global/local market experience.
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Job Description

Role Title: Global CSP Manager: NRM and D&E SCL 

Reports To: Global CSP Director – SCL, Oral and PC NRM 

Contract type: Maternity cover (start date: 1st June 2026 ) 

Duration:10 months  

Location: UK, 100VE

Direct Reports: 2x Commercial Strategy Exec WL1  

Context & Main Purpose of Job 

BG CSP drives the category growth agenda and brings the voice of the retailer end to end (from innovation to execution on the shelf). This entails:

  • Representing the voice of the customer in our innovation and renovation development  

  • Embedded NRM as a culture in the organisation 

  • Driving channel thinking particularly in dcomm and H&B 

  • Driving perfect store execution on the shelf 

Key Responsibilities / Focus Areas 

 Be the preferred partners for retailers through a fair & equitable trade investments that will support our strategy & brands to develop retailer and UL businesses at top & bottom line through value creation:  

  

1. Leads inputs on pricing ambitions and investment guidance (F4G) to accelerate BG Strategy with BU/Market lead 

2. Lead NRM interventions in service of our markets:     

  • Strategic Pricing  

  • Pack price architecture to unlock design for channel opportunities 

  • Mix management 

  • TTS optimisation to maximise ROI   

  • Identify patterns & principles to support our Sales fundamentals and brand development plans creating a competitive advantage]

3. Global SCL CSP Lead: 

  • Develop the SCL Customer Category Growth Story (CCGS) for D&E markets

  • Lead localisation of the SCL CCGS for priority customers in top D&E markets (India, Indonesia, Vietnam, Arabia)

  • Champion the voice of the customer in the SCL D&E innovation funnel

  • Lead bars-to-liquids market development from a commercial and channel strategy perspective

  • Drive customer engagement for key customer-country cells in D&E markets 

KPI’s and Dimensions 

 

1. %USG  

2. GM/UOM (Fuel for growth, Price corridor compliance, TTS, NRM) 

3. %BW mkt share 

4. NRR % improvement (Price & Mix) and GM:

  • Portfolio transformation roadmap 

  • Channel Transformation roadmap  

Key Interfaces 

  • 2x direct reports (WL1 resources) 

  • Market CSP leads, Marketing and CMI 

  • PC CDIO, Finance and CMI 

  • Cross BG CSP leads (HC, BW, Foods) 

  • PG BG Marketing leads 

Key Skills & Knowledge 

  • NRM excellence; Customer  & Channel P&L understanding  , Digital Business Commerce P&L, Category Management ; Category Growth Management; Data-Drive Mindset;  

 

Standards of Leadership 

  • Strategic thinking; Stakeholder Management; Lateral Influence without Authority; Process Thinking (Discipline); Ability to join the dots and show the big picture 

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions

  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience

  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers

  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever

Relevant Experiences  

  • Prior experience in CSP and NRM  

  • Prior experience in a CD role or CD Finance 

  • Cat Man understanding / Price Elasticity / Demand Spaces understanding  

​What we offer


Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. 


Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com).