Description

Saint Mary's Catholic Church in Richmond VA, is seeking a Parish Receptionist.

The Parish Receptionist serves as the welcoming face and voice of the Catholic community, offering hospitality, administrative support, and a spirit of service to all who contact or visit the parish office. This role supports the mission of the Church by ensuring smooth daily operations, assisting clergy and staff, and fostering a warm, organized, and faith-centered environment.

Key Responsibilities:

• Hospitality & Front Desk Support
  • Greet parishioners, visitors, and those seeking assistance with warmth, professionalism, and respect.
  • Answer and direct phone calls, emails, and in-person inquiries with clarity and compassion.
  • Provide general information about parish programs, Mass schedules, sacraments, and events.
• Administrative Duties
  • Prepare and distribute routine correspondence, forms, and documents.
  • Assist with sacramental recordkeeping in ParishSoft database in accordance with diocesan guidelines.
  • Responsible for ordering and maintaining office and copier supplies.
  • Manage incoming and outgoing mail, deliveries, and office supplies.
  • Responsible for managing mass intentions and flower and votive requests.
  • Assist in recording, processing and reporting donations and miscellaneous income.
  • Collaborate with clergy, staff, and ministry leaders to support and assist with parish initiatives.
  • Maintain a tidy, welcoming reception area that reflects the parish’s mission and values.
  • Other administrative duties as assigned

Requirements

Qualifications

• Strong interpersonal and communication skills, with a welcoming and pastoral presence.
• Proficiency with office software (email, calendars, word processing, spreadsheets) and church database software.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent organizational skills and attention to detail.
• Prior administrative or customer-service experience preferred.
• Familiarity with Catholic parish life and a willingness to support the Church’s mission.
• Preferred - familiarity with Spanish language.

Personal Attributes

• Warm, patient, and service-oriented.
• Comfortable interacting with people from all backgrounds.
• Able to multitask in a busy environment while maintaining a calm, professional demeanor.
• Respectful of Catholic teachings and parish culture.

Summary

Qualified candidates should upload a letter of interest, resume and complete the diocesan application.

If you have any questions you should contact Greg Kamper at [email protected].

To learn more about St Mary's Catholic Church visit stmarysrichmond.org