Description

Job Summary

The Accounts Receivable Specialist is responsible for managing the company’s incoming payments, ensuring accuracy in customer accounts, and supporting overall cash flow performance. This role plays a critical part in maintaining strong customer relationships while ensuring timely collections and adherence to company policies. The ideal candidate is detail oriented, proactive, and able to work effectively in a fast paced, team driven environment.

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Essential Duties and Responsibilities

• Process and post customer payments, including checks, ACH, credit cards, and wire transfers 

• Reconcile customer accounts and resolve discrepancies in a timely manner 

• Monitor aging reports and follow up on past due balances 

• Communicate with customers regarding billing questions, payment status, and account issues 

• Apply cash receipts accurately and ensure proper allocation across invoices 

• Research and resolve unapplied cash, short payments, and deductions 

• Collaborate with sales, operations, and customer service teams to resolve account issues 

• Maintain accurate and up to date customer account records 

• Assist with month end close activities, including AR reconciliations and reporting 

• Support audit requests and provide documentation as needed 

• Identify opportunities to improve AR processes and enhance efficiency 

Requirements

Education

• High school diploma or equivalent required 

• Associate’s degree in Accounting, Finance, or related field preferred 

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Experience

• 2 to 5 years of accounts receivable or general accounting experience 

• Experience in a high volume, transaction based environment preferred 

• Prior experience in construction, flooring, or distribution industry is a plus 

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Qualifications

• Strong understanding of accounts receivable processes and cash application 

• Ability to analyze account discrepancies and resolve issues independently 

• Excellent attention to detail and accuracy 

• Strong organizational and time management skills 

• Effective communication skills, both written and verbal 

• Proficiency in Microsoft Excel and accounting systems or ERP platforms 

• Ability to work collaboratively across departments 

• Customer service mindset with a professional and solution oriented approach 

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Work Environment and Expectations

• Primarily office based role with extended periods of sitting and computer use 

• Ability to manage multiple priorities and meet deadlines 

• Occasional overtime may be required during peak periods or month end