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Posted 9mo ago

Field Executive - Customer Experience - Ambattur(Chennai)

@ Rentokil Initial
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Korattur, Tamil Nadu, India
OnsiteFull Time
Responsibilities:Resolve issues, Update customers, Analyze trends
Requirements Summary:Graduate with 1-2 years customer handling experience (B2B/B2C); strong communication and problem-solving skills.
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Job Description

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. 

For more details: https://www.rentokil-pestcontrolindia.com

About the Role:

  • The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics.
  • The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.