The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job. 

Qualifications and Detail about the Position

Broad Function

The Chief Operating Officer (COO) is a senior executive responsible for leading and optimizing the company’s end‑to‑end operations across all regions and service lines. Reporting directly to the Chief Executive Officer (CEO), the COO has full accountability for operational performance, safety, service delivery, and execution of the company’s strategic objectives. 

With Regional Presidents reporting directly to the COO, this role serves as the enterprise integrator of field operations, regional results, and operational standards. The COO drives consistent execution across regions while empowering local leadership to achieve growth and superior customer outcomes.

Essential Functions

· Promote, demonstrate, and instill Brock’s Bsafe and Bbest culture in all aspects of the business

· Provide direct leadership, oversight, and performance management for Regional Presidents across all geographic markets.

· Ensure consistent execution of operational strategy, standards, and best practices across all regions.

· Balance enterprise-wide consistency with regional flexibility to meet customer, market, and labor demands.

· Establish clear expectations and accountability for regional revenue, margin, safety, and service performance.

· Champion a safety-first culture across all regions and job sites.

· Hold Regional Presidents accountable for safety performance, regulatory compliance, and risk mitigation.

· Ensure adherence to OSHA, environmental, customer, and contractual requirements.

· Lead enterprise initiatives to reduce incidents, improve safety metrics, and strengthen field leadership accountability.

· Develop and monitor operational KPIs across regions, including labor productivity, job profitability, on-time delivery, and customer satisfaction.

· Drive continuous improvement, standardization, and operational excellence initiatives across the organization.

· Identify and eliminate inefficiencies through process improvement, technology, and data-driven decision-making.

· Partner with the CEO and CFO to achieve enterprise financial objectives, including revenue growth, margin improvement, and cost control.

· Oversee regional budgeting, forecasting, labor planning, and capital deployment.

· Ensure disciplined execution of work scopes, pricing strategies, and change management at the regional level.

· Translate corporate strategy into executable operational plans at the regional level.

· Scale leadership, systems, and processes to support sustainable growth.

· Coach, mentor, and develop Regional Presidents and senior operational leaders.

· Build a strong leadership bench and succession pipeline across operations.

· Foster a culture of accountability, collaboration, continuous improvement, and high performance.

· Act as an executive sponsor for key customers and strategic accounts.

· Ensure regions consistently meet or exceed customer expectations and contractual obligations.

· Partner with Sales to support customer retention and growth

Working Conditions

· Working conditions include outdoor and indoor field, yard and shop locations.

· Working indoors in an office environment

· Utilization of Personal Protective Equipment is necessary.

· Frequent travel as required

Skills & Abilities

• Experience in leading safe, reliable operations across multiple geographies and product service lines
• Ability to translate corporate strategy into executable operational plans

· Strong understanding of business drivers, profitability, and value creation

· Ability to balance short-term execution with long-term strategic priorities

· Experience scaling operations and managing organizational growth

· Deep knowledge of operations management, process improvement, and performance optimization

· Ability to establish and enforce operational standards, controls, and best practices

· Strong analytical skills with the ability to use data and KPIs to drive decisions

· Ability to drive margin improvement, productivity, and operational efficiency

· Proven ability to lead, coach, and develop senior leaders and management teams

· Ability to lead through influence and hold leaders accountable for results

· Ability to lead organizations through change, transformation, and continuous improvement

· Strong problem-solving and decision-making skills in complex, fast-paced environments

· Ability to instill a culture of safety and accountability at all levels

· Excellent executive-level communication and presentation skills

· Ability to communicate clearly with boards, executives, employees, and external stakeholders

· Results-oriented with a strong sense of ownership and accountability

Education & Experience

• Bachelor’s degree in Engineering, Business, Operations Management, or a related field; MBA or advanced degree preferred.
• 15+ years of progressive leadership experience in industrial services, construction, maintenance, energy, utilities, or related heavy-industrial environments.
• Proven experience leading multi-region, field-based operations through senior leaders (e.g., Regional Presidents or Vice Presidents).
• Strong knowledge of industrial safety standards, labor management, and regulatory compliance.
• Demonstrated success improving operational performance, margins, and scalability.
• Experience operating in project-based, service-oriented, or turnaround-driven environments.

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Location Information:

Brock Corporate Office

Location of Job:US:TX:Houston

Shift:

Exempt: Yes

Work Type:Full Time

Working Conditions:

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.