Food & Beverage Supervisor
Position Summary:
The Food & Beverage Supervisor supports the daily operations of all dining and event service areas, ensuring exceptional service standards and a seamless guest experience. This role works closely with the Food & Beverage Manager to lead the service team, maintain operational efficiency, and uphold the overall quality and atmosphere of the establishment.
The Food & Beverage Supervisor supports the daily operations of all dining and event service areas, ensuring exceptional service standards and a seamless guest experience. This role works closely with the Food & Beverage Manager to lead the service team, maintain operational efficiency, and uphold the overall quality and atmosphere of the establishment.
Key Responsibilities:
Service & Operations:
- Supervise day-to-day operations of restaurant, bar, and banquet service.
- Ensure all service standards and procedures are consistently followed.
- Oversee opening and closing duties, including floor setup and breakdown.
- Monitor cleanliness, organization, and compliance with health and safety regulations.
Guest Experience:
- Provide a warm, attentive, and professional experience for all guests and members.
- Address guest needs, concerns, and special requests promptly.
- Act as a point of contact during service to ensure smooth operations.
- Lead by example with a hands-on approach on the floor.
Team Leadership:
- Assist with training and onboarding of service staff.
- Supervise, support, and motivate team members during shifts.
- Help manage staff schedules and ensure proper coverage.
- Provide feedback to management on team performance and development opportunities.
Event Support:
- Assist in executing private events, banquets, and special functions.
- Ensure event setups meet specifications and timelines.
- Coordinate with kitchen and event teams for seamless service execution.
Inventory & Controls:
- Monitor inventory levels of supplies and beverages.
- Assist with ordering and maintaining stock levels.
- Ensure proper handling of equipment and minimize waste.
Financial Awareness:
- Support cost control measures and efficient use of resources.
- Assist with cash handling procedures and POS system operations.
- Help drive upselling and maximize revenue opportunities.
Qualifications:
- Previous experience in food and beverage or hospitality service.
- Strong leadership and communication skills.
- Ability to multitask in a fast-paced environment.
- Detail-oriented with a focus on guest satisfaction.
- Flexible schedule, including evenings, weekends, and holidays.
Preferred Qualifications:
- Experience in banquets, events, or private club settings.
- Knowledge of POS systems and service standards.
- Supervisory or leadership experience.