Posted 3mo ago

Associate Director, Transfer Agency, Fund Services

@ CITIC CLSA
Hong Kong, Hong Kong, Hong Kong
OnsiteFull Time
Responsibilities:leading processing, managing team, overseeing client servicing
Requirements Summary:6-9 years in compliance with fund services; CAMS/ICA/CFE preferred; World-Check experience; Mandarin and English; Bachelor's degree.
Technical Tools Mentioned:Word, Excel, PowerPoint, World-Check
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Job Description

Key Areas of Responsibilities

  • Lead and oversee the processing of investors’ capital activities, including subscription, redemption, switching, transfer, etc., ensuring accuracy, completeness, and timely execution; review and approve all relevant supporting documents, including KYC / AML checks and sanction list screening performed by the team.
  • Manage and mentor the transfer agency team, setting clear deliverables, monitoring performance, and ensuring compliance with service and quality standards.
  • Oversee client servicing activities, ensuring effective and timely responses to client and/or investor queries, and fostering strong relationship management.
  • Identify, assess, and oversee implementation of all relevant new legal and regulatory developments within the AML framework, ensuring the business is aligned and compliant.
  • Act as the bridge between business team and compliance team on AML cases escalation and manage AML/CFT risks. Discuss and document unusual transactions with relevant stakeholders.
  • Identify, assess, and implement all relevant new legal and regulatory developments within the AML framework.
  • Design, deliver, and maintain an appropriate compliance and AML training programme, and promote awareness for the business team.
  • Ensure day-to-day operations are compliant with the relevant policies, procedures, systems, and controls, taking corrective action and guiding the team as necessary.
  • Allocate resources effectively, prioritize tasks, and ensure timely completion of team deliverables in accordance with business priorities.
  • Provide leadership support to other operations teams as assigned, ensuring cross-functional collaboration and efficiency.

Requirements

  • Bachelor’s degree or equivalent in Business Administration, Law or a related discipline.
  • 6 - 9 years of working experience, preferably gained in the compliance industry. Fund Services experience would be a plus.
  • Compliance-related accreditations or qualifications are preferable (e.g., CAMS, ICA, CFE, etc.)
  • Previous experience using World-Check is a must.
  • Thorough understanding of the local and international AML regulatory environment.
  • Proactive, mature, with a high level of attention to detail, able to work independently under pressure and strong sense of meeting tight, committed deadlines.
  • Good interpersonal skills.
  • Good verbal and written communication skills in Mandarin and English.
  • Proficient in Word, Excel, PowerPoint and other presentation applications, including the ability to produce neatly presented work.
  • Candidate with less experience will be considered as Associate level.

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