At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off. 

If you’re looking for a career where you’re valued, supported, and set up to grow, we’d love to meet you.

  POSITION OVERVIEW 

 Identifies customer needs through communication and proper inspection processes. Communicates identified needs and gives suggestions in a professional manner back to the customer.  

JOB RESPONSIBILITIES 

· Quote prices (via computer) in response to customer requests 

· Answers the phone using the Commercial Tire standards. 

· Inspect and diagnose: service, tire, and automotive repairs problems, communicate necessary repairs and/or replacement of tires. 

· Notifies customer on special order follow-up. 

· Indentifies ways to maximizes new sales opportunities within the existing customer base and executes on that plan.  

· Recommend additional preventative services to customers using Commercial Tire Standards.  

· Monitor customer wait times to ensure customer satisfaction and meeting Commercial Tire standards.  

· Maintain a clean and neat work area and appearance.  

· May assist with the administrative duties, inventory function, receiving, warehousing, delivery 

· May assist with picking up and delivering vehicles for customers 

· Obtains monthly sales and GP goal (goal set by store manager)  

· Obtains other monthly sales goals as set up the store.  

· Supports company safety, professional and operational standards and adheres to all audit requirements 

· Other duties as assigned

  Maintain Company and store goals in relations to:  

· 2-3 CFNA applications per week. 

· 25% Alignments units Sold vs. Retail Tire Consumer units Sold.  

· 40-50% Phone Score for Call Railing Appointments.  

· 40-50% Email Collection Rate 

· 20-25% Siping units Sold vs. Retail Tire Consumer units Sold.  

QUALIFICATIONS 

· Valid Driver’s License and Insurable Driving Record (required) 

· High School diploma or equivalent (preferred)

· Minimum of 1 – 2 years tire experience and sales experience (preferred)