🚀 Now Hiring! Business Analyst

💼 Job Type: Full-Time, Exempt
📍 Location: Miami, FL.
💰 Salary: $80k-$115k

About Rocket Youth

Rocket Youth operates a growing portfolio of youth sports, enrichment, and after-school programs nationwide. Our multi-brand, multi-location model allows each business to retain its local identity while benefiting from Rocket Youth’s operational support in marketing, analytics, finance, HR, CRM, M&A, and more.

We are highly acquisitive, completing 10–15 acquisitions per year, primarily founder-led with experienced local operators managing daily operations. Rocket Youth provides strategic oversight, operational guidance, and growth support to maximize performance and scale.

What’s in it for you?

• Competitive salary.
• 401(k).
• Health, dental, and vision insurance.
• Life and disability insurance.
• Employee discounts.
• PTO and more.

Position Summary:

The Business Analyst will work cross-functionally to analyze complex datasets, build dashboards and visualizations, and translate findings into strategic recommendations for leadership and local operators.

• Extract, transform, and analyze large datasets using SQL and Python to track and optimize core subscription and enrollment KPIs (e.g., avg enrollments, % new, and churn rates).
• Engineer and maintain scalable data pipelines, transforming fragmented, inconsistent, and messy data from multiple source systems into clean, reliable datasets through rigorous validation, normalization, and quality control processes.
• Build and maintain detailed retention cohorts to track member engagement over time, identifying drop-off points and opportunities to extend customer lifetime value (LTV).
• Develop and implement predictive models to forecast future business outcomes, specifically focusing on predicting seasonal enrollments and identifying at-risk customers for churn mitigation.
• Perform deep-dive customer segmentation to inform targeted CRM campaigns, analyzing campaign performance to improve engagement, conversion, and retention metrics.
• Design and build interactive, automated dashboards in BI tools (Tableau or Power BI) that provide local operators and leadership with real-time visibility into operational, financial, and marketing performance
• Translate complex data into clear, actionable insights and executive-ready presentations for non-technical stakeholders.
• Become an expert in the various class management systems used by our partner organizations, ensuring data cleanliness and accurate metric tracking across newly acquired brands
• Track top-of-funnel acquisition metrics using Google Analytics and other web tracking tools, connecting online behavior to downstream enrollments.

Skills and knowledge:

• Technical Expertise: Proficiency in BI tools like Power BI AND Tableau, with a solid understanding of data modeling and report/dashboard design.
• Business Acumen: Strong ability to understand client requirements and translate them into technical solutions and drive business outcomes.
• Cloud Knowledge: Familiarity with cloud platforms like Azure or AWS is a plus.
• Adaptability & Creativity: Quick learner with creative problem-solving approach, capable of thriving in a dynamic, fast-paced environment.
• Strong communication skills with the ability to present insights to non-technical audiences.
• Ability to work cross-functionally in a fast-paced, acquisition-driven environment.
• Strong analytical, critical thinking, and problem-solving abilities.
• Accountability, ownership, and a continuous learning mindset.

Education and work experience:

• 3+ years of experience in a Business Analyst or similar analytical role.
• Experience in analyzing data to draw business conclusions and in using data visualization tools. such as Tableau and Power BI.
• Experience in writing SQL queries.
• Proficiency in Python for data analysis.
• Experience with Google Analytics or other web analytics tools.

Preferred qualifications:

• A degree or certificate in Computer Science or a related field.

RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.