*Contingent upon task order award.

Project Name: National Guard (NG) Professional Education Center (PEC) Information Technology Division’s Network Enterprise Center (NEC) Information Technology and Visual Information Support

Location: Camp Joseph T. Robinson in North Little Rock, Arkansas

Background: The NGPEC NEC provides enterprise-level Information Technology, telecommunications, infrastructure, and Visual Information support to enable training and operational readiness for the Army National Guard across all states and territories. This contract supports mission-critical systems, classroom technologies, conferencing capabilities, and enterprise collaboration platforms used by staff, students, and leadership.

All personnel will operate in a structured, performance-based environment with defined service level expectations, helpdesk ticketing workflows, and compliance with DoD cybersecurity and operational policies.

Experience Level: Associate (0–5 years experience, BA/BS preferred)

Position Overview

Supports programming and operation of AV control systems for classrooms, conferences, and events.

Key Responsibilities

• Configure and program AV control interfaces
• Support setup and testing of AV systems prior to events
• Provide user support and training on AV systems
• Coordinate with stakeholders to ensure AV requirements are met
• Assist in troubleshooting and resolving AV system issues

Required Skills

• Basic AV systems knowledge
• Familiarity with control systems and touch panel programming
• Strong customer service and communication skills

General Requirements 

• Active SECRET clearance (or ability to obtain)
• Compliance with DoD cybersecurity and training requirements (DoD 8140, Cyber Awareness, OPSEC, etc.)
• Ability to work on-site in a secure government environment
• Strong communication and teamwork skills
• Ability to operate within a structured, ticket-driven support environment
• Commitment to meeting performance standards and service level requirements

Benefits: Competitive benefits package including health, dental, vision, life insurance coverage, 401(k) plan, training programs, accrued paid time off (PTO), performance based monthly & quarterly awards, paid holidays and customer kudo rewards.

Equal Opportunity Employer/Veterans/Disabled