Posting Close Date:

Applicants must submit their completed application by 05-15-2026 at 11:59 p.m. MST

Application and Special Instructions

As part of this online application process, all applicants are required to submit both an updated resume and cover letter at the time of application.

**Applications received that do not contain both a resume and a cover letter addressing the prompt below will be considered incomplete and will not be considered further in this recruitment process.

COVER LETTER PROMPT

In your cover letter, please describe how your knowledge, skills, and experience align with the preferred qualifications for this position. Specifically, address each of the following and explain how your background demonstrates your ability to successfully perform the duties of this role.

This position is grant funded and funding is reviewed on an annual basis.

ABOUT THIS JOB

Position Specific Summary

The Community Services Employment & Income Project Coordinator position at the City of Tucson's Housing and Community Development Department is responsible for programs supporting residents in Permanent Supportive Housing (PSH) to increase income stability through employment, benefits acquisition, and financial empowerment. This position works closely with multidisciplinary teams including case managers, behavioral health providers, and housing staff to develop individualized employment and income plans that align with participants’ housing stability goals. The Coordinator provides direct services, employer engagement, and system navigation support, with a strong emphasis on trauma-informed, client-centered practices.

Work is performed under the supervision of the Community Services Manager. This position does not supervise.

Duties and Responsibilities

Manages programs by conducting comprehensive employment and income assessments for PSH participants.
Develops and implements individualized employment and income plans.
Provides job readiness training, including resume development, interview skills, and workplace expectations.
Assists participants in accessing public benefits (e.g., SSI/SSDI, VA benefits, unemployment, Pima County One-Stop, etc.).
Supports participants in job search activities, applications, and job placement.
Builds and maintains partnerships with local employers and workforce development agencies.
Coordinates with case managers and service providers to ensure integrated service delivery.
Tracks participant progress and maintain accurate documentation in HMIS and City databases.
Facilitates financial literacy education, including budgeting and income management.
Monitors job retention and provide ongoing support to employed participants.
Participates in team meetings, case staffing’s, and program planning activities.
Ensures compliance with funding requirements and program performance metrics.
Performs other duties and tasks as assigned.

Work conditions as follows:

Primarily indoors with frequent fieldwork in housing sites, shelters, and community locations
Regular interaction with individuals experiencing homelessness, including those with behavioral health conditions and substance use disorder
Collaborative, team-oriented environment with multidisciplinary coordination
May require occasional evening or weekend hours based on participant needs and program demands

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

MINIMUM REQUIRED QUALIFICATIONS:

Work exp: 2 years of relevant experience
Education: Associate's Degree

Any combination of education and experience may be substituted on a year-for-year basis.

PREFFERED QUALIFICATIONS:

Bachelor’s or Master’s degree in Social Work, Counseling, or related field

Experience in Permanent Supportive Housing or Housing First programs

Certification or training in benefits advocacy (e.g., SOAR – SSI/SSDI Outreach, Access, and Recovery)

Established relationships with local employers, workforce boards, or training providers

Bilingual (English/Spanish)

Experience using Homeless Management Information Systems (HMIS) or similar data systems

At least one year of experience providing targeted employment and income support for vulnerable populations

Familiarity with local employment benefits offered by Pima County One-Stop, Department of Economic Security, non-profits, and others

POSITION DETAILS

Job Profile

J1461 - Community Services Neighborhood Resource Project Coordinator

To view the full job profile including classification specifications and physical demands click https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation Grade

G106

Hourly Range

$24.16 - 36.24 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

FLSA

Exempt

Position Type

Regular

Time Type

Department

Department Link

Background Check: This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

ABOUT US

Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship.

City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at [email protected] or 520-791-2619.

Recruiter Name

Stephanie Vejar (202915)

Recruiter Email

For Human Resources general questions please contact 520-791-4241.