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Posted 1w ago

Occupancy Coordinator -YMCA of the North Shore

@ YMCA of the North Shore
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Beverly, Massachusetts, United States
$56k-$60k/yrOnsiteFull Time
Responsibilities:leasing duties, collect documents, process move-ins
Requirements Summary:Associate or Bachelor's degree preferred; strong social equity focus; proficient with standard office software; excellent communication; able to work in a team; valid driver's license required.
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Job Description

Join Our Team & Make a Difference in Housing and Community Support!



The YMCA of the North Shore is more than just a gym – we are a leading nonprofit committed to strengthening our community through youth development, healthy living, and social responsibility. We are seeking a Leasing & Marketing Coordinator to help connect individuals and families with safe, welcoming housing while ensuring an exceptional resident experience.



About the Role

In this position, you will handle the day-to-day leasing and marketing activities for our apartment rentals, from move-ins to lease renewals. You’ll be a key player in ensuring smooth transitions for residents, maintaining compliance with regulations, and promoting our housing community.



What You’ll Do:





  • Schedule initial and annual recertification interviews




  • Collect and process resident and applicant documents




  • Accurately calculate income, assets, and other qualifications




  • Ensure timely move-ins to minimize vacancy loss




  • Maintain accurate and compliant waitlists




  • Promptly and accurately maintain all file documentation within Onsite software




  • Keep clear, confidential records of resident interactions and program outcomes




  • Prepare move-ins and recertifications in compliance with company and regulatory policies




  • Attend required meetings and complete assigned trainings




  • Perform other related duties as assigned





What We’re Looking For:





  • Strong organizational and communication skills




  • Ability to maintain confidentiality and accuracy




  • Experience with leasing, property management, or related administrative work preferred




  • Comfortable working with compliance guidelines and housing regulations




  • Proficiency in computer systems and database management (experience with Onsite a plus)




  • A positive, service-focused attitude with the ability to work independently and as part of a team





Why Work at the Y?





  • Competitive pay and comprehensive benefits package




  • Generous paid time off and holidays




  • Retirement plan with up to 12% employer contribution after eligibility




  • Professional development and training opportunities




  • Free YMCA membership & program discounts




  • The satisfaction of knowing your work makes a real difference in people’s lives





If you are organized, detail-oriented, and passionate about helping people find and maintain housing, we want to hear from you!