Join New Freedom – Where Second Chances Become Bright Futures

About Us
At New Freedom, we don’t just believe in second chances—we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society.

Our approach blends empathy with action—offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day.

If you’re driven by purpose, passionate about people, and ready to make a lasting impact, this is where you belong.

Why You’ll Love Working Here

We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay – because your impact matters
• Enhanced health insurance- wellness shouldn’t be a burden
• $0 Medical Plan available and other majority paid by company options
• $0 primary care co-pay
• $2,000 FREE Health Reimbursement Account
• Flexible Spending Account- medical and dependent care options
• Low-cost dental, vision, & supplemental coverage- to further support your health
• Company-paid life insurance & short-term disability – for unexpected needs
• Employee Assistance Program – confidential support for life’s challenges
• 401(k) with company match – invest in your future while you invest in others
• Generous paid time off – including sick days, holidays, vacations, and more
• Free meals, snacks, drinks, & gym access – fuel your body and mind
• Free onsite training & certifications – CPR, Safety Care, Peer Support, and more

About the Position – Transitional Services Supervisor

The Transitional Services Supervisor is responsible for all re-entry aspects of the members served. The Transitional Services Supervisor is charged with the management and direct oversight of the Transitional Services Re-Entry Specialists and Peer Coaches. This position is responsible for performing a wide variety of member support activities as directed by the department Director, Chief Clinical Officer, and/or executive team members.

Your Impact Will Include:

• Provide daily leadership and oversight to re-entry and peer coach teams, ensuring high-quality, member-centered care in an efficient and effective environment.
• Coordinate and balance all aspects of member support, including admissions, discharges, and transfers, while partnering with interdisciplinary teams to ensure seamless care delivery.
• Collaborate with the Director, HR, and executive leadership to foster a supportive, engaging work culture that promotes staff development and professional excellence.
• Drive departmental and organizational outcomes by aligning operations with established metrics, compliance standards, policies, and regulatory requirements.
• Oversee key operational functions such as member safety, complaint resolution, quality improvement initiatives, survey readiness, and client satisfaction follow-up.
• Recruit, hire, onboard, train, supervise, and evaluate staff, providing ongoing coaching, performance management, clinical supervision, and support to ensure professional growth, retention, and effective timekeeping.
• Ensure accurate, timely documentation and billing; uphold recovery-oriented, ethical, and member-advocacy principles; and maintain compassionate, professional relationships with members, staff, and families.
• Serve as an accessible daily operational resource, managing supplies and resources, engaging in regular supervision and continuing education, and meeting all Key Performance Indicators (KPIs).
• Performing additional duties as assigned to support our mission.

Where You’ll Work

• Primarily onsite at our offices and other facilities.
• Using standard office equipment, plus plenty of face-to-face interaction.
• Some days will require long periods of sitting, standing, or walking.

Culture Fit Test

Think you might be a great fit? Take our quick Culture Survey here:
https://go.apply.ci/s/bQwMHI71Ue
Select your desired position and complete the short survey. Can’t find the role listed? Choose “Other Interest – Position Not Listed.”

Equal Opportunity Statement

New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations.

"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission: to turn second chances into powerful comebacks."