Haven Home Care | Hiring Caregivers Across 22 Cities in Two Counties

WHAT YOUR DAY LOOKS LIKE

You drive to someone's home. You help them with daily life. Baths. Getting dressed. Making meals. Light cleaning. Running errands. Keeping them company. Most of your clients are older adults who need a hand staying independent.

This is physical work. You help people move around. You're on your feet most of the day. If you need help doing these tasks, tell us. We can talk about what might work.

You do NOT give medicine or handle medical tasks. That's for nurses.

Most Home Health Aides work with 2-4 regular clients — the same people every week. You build real relationships. One caregiver has been here 18 years.

22 CITIES ACROSS TWO COUNTIES

STARK COUNTY: Alliance, Brewster, Canton, Dalton, Massillon, Navarre, North Canton, Paris

SUMMIT COUNTY: Akron, Barberton, Copley, Cuyahoga Falls, Hartville, Hudson, Kent, New Franklin, Norton, Rootstown, Silver Lake, Stow, Tallmadge, Uniontown

Here's what you need to know: Most of our clients are in Summit County (Akron area). We're growing in Stark County but have fewer clients there right now.

What this means for you:

- Open to BOTH counties = Faster start, more hours available

- Stark County only = Longer wait for your first client

We'll ask your preference in the application. We match based on how far you'll travel, not just county lines.

YOU CHOOSE YOUR LIMITS

During your phone interview, you tell us: pets, smoking, travel distance, days and times you're available. We only assign clients that match what YOU said. Period.

The tradeoff is simple. The more flexible you are, the faster you start. The more strict your limits, the longer you may wait.

We might have 5 clients today. But if none match your limits, for you there are zero. You decide how fast this goes.

What that looks like:

- Open to most things → Could begin with 20-40 hours right away

- Strict limits → May wait 1-2 weeks for a matching client

- Open but no matches today → You're first in line for the next one

Your first 2 weeks, we test reliability with fill-in shifts. But if a permanent client matches you immediately, we assign them immediately.

After that, your regulars are yours. Want more hours? Pick up extra fill-in shifts anytime.

Want to change your limits later? Just let us know.

WHAT THIS JOB PAYS

STNA license: $18/hour

HHA certificate or experience: $16-18/hour based on interview

Free training pathway: $16/hour

Caring for a private pay client you referred:

- HHA: $19/hour

- STNA: $20/hour

10% extra on holidays.

Paid every 2 weeks. Direct deposit. W-2 job.

Drive time between clients is paid. Drive time to your first client or from your last is not.

YOUR PAY GOES UP

3 raises in your first 2 years — all based on performance:

90-day review: +$0.50/hour

1-year review: +$0.50/hour more

2-year review: +$1.00/hour more

That's $2.00/hour more if you hit all three.

Miss one? It carries over to your next review. You can still earn it.

Starting at $16/hour:

→ 90 days: $16.50 → 1 year: $17.00 → 2 years: $18.00

Starting at $18/hour:

→ 90 days: $18.50 → 1 year: $19.00 → 2 years: $20.00

If you start higher because of experience, your raises stack on top.

What earns a raise:

At your 90-day, 1-year, and 2-year reviews, you fill out an evaluation form. You grade yourself on 14 items first. Then you sign it. Then we grade you on the same items.

All 1s (highest rating) on every item? The raise is yours. Here's what counts:

SHOWING UP:

- Be on time

- Clock in and out (app or phone)

- Follow call-off steps if you can't make a shift

CLIENT CARE:

- Follow policies

- Accept clients that match the limits YOU gave us

- Report incidents within 24 hours

- Get good feedback from clients

STAYING IN TOUCH:

- Answer office calls and texts quickly

- Send updated documents when we ask (insurance, license, training)

- Complete feedback forms when sent

Hit the standard? The raise is automatic. We don't hold it back from good caregivers.

EXTRA MONEY

$100 after 30 days with perfect attendance — every shift on time, zero call-offs.

$300 when you refer a caregiver who stays — $100 when they hit 60 hours worked, $200 more at 200 hours.

$75-$1,500 when you refer a private pay client, based on their hours.

Refer anyone you want — parents, grandparents, neighbors. Same bonuses apply.

FOUR WAYS TO GET STARTED

Option 1: You're an STNA (fastest)

$18/hour. Active or expired license — both work.

Timeline: 1-3 days if you move fast.

You already passed the state test, so you skip our written and skills test entirely.

Here's the process:

1. Apply with your STNA license number

2. Phone talk (20 minutes)

3. Short online questionnaire

4. Sign your paperwork online

5. Online orientation + document verification (30-40 minutes)

6. Fingerprinting

Option 2: You have an HHA certificate

$16-18/hour based on interview. Certificate must be 30+ hours, signed by RN (unless completed online).

Timeline: 5-8 days to working.

Here's the process:

1. Apply and send your certificate

2. Phone talk (20 minutes)

3. Short online questionnaire

4. Take the HHA test at our Cuyahoga Falls office (scheduled with you)

5. Sign your paperwork online

6. Online orientation + document verification (30-40 minutes)

7. Fingerprinting

Option 3: You have experience under a licensed nurse

$16-18/hour based on interview. You need 1+ year at one company where your supervisor was an RN or LPN. No certificate needed.

Timeline: 5-8 days after we verify your experience.

Settings where this applies:

- Nursing homes

- Hospitals

- Skilled home health agencies (Medicare-certified)

- Assisted living with licensed nurses on staff

This does NOT apply:

- Non-medical home care agencies (supervisor was a care coordinator or office manager)

- Private caregiving for family or friends

- Any setting where your supervisor was not a licensed nurse

Ohio requires Home Health Aides to have training OR supervised experience under a licensed nurse. We don't make this rule — the state does.

Here's the process:

1. Apply — include your former employer's name, phone number, your RN or LPN supervisor's name and title, and the dates you worked there

2. We call your old employer to verify your experience AND confirm your supervisor was an RN or LPN

3. Once verified, we schedule your phone talk (20 minutes)

4. Short online questionnaire

5. Take the HHA test at our Cuyahoga Falls office (scheduled with you)

6. Sign your paperwork online

7. Online orientation + document verification (30-40 minutes)

8. Fingerprinting

We verify before the phone interview so we don't waste your time if we can't confirm your experience.

Not sure if yours counts? Text us at (330) 400-3423 and we'll help you figure it out.

Option 4: You're brand new — we train you free

$16/hour. No experience needed. Just willingness to help people. We teach everything else.

Timeline: 1-2 weeks to working.

Here's the process:

1. Apply

2. Phone talk (20 minutes)

3. Short online questionnaire

4. Complete free 32-hour online HHA training (at home, 6 days to finish, NOT paid)

5. Take the HHA test at our Cuyahoga Falls office (scheduled with you)

6. Sign your paperwork online

7. Online orientation + document verification (30-40 minutes)

8. Fingerprinting

Don't finish training in 6 days? We close your application. If something comes up, text us right away.

THE COMPETENCY TEST

Ohio law requires Home Health Aides to pass a competency test. Two parts: written questions and skills you demonstrate. You need 80% on both. Both happen in person at our Cuyahoga Falls office — we'll schedule a time with you.

Already passed an HHA test at another company? Show us your results. 80% or higher means you skip it.

STNAs skip the test entirely. Your license — active or expired — is enough.

IDENTITY AND WORK AUTHORIZATION

Federal law requires us to verify your identity and work authorization. During your orientation video call, you'll show your original documents on camera. You choose which documents to bring — we'll send you the full list.

MUST-HAVES

Driver's license

Your own car with insurance that covers work driving

Pass background checks

Work at least 20 hours/week

Available between 6AM-8PM (most work is 8AM-5PM)

Legal right to work in the US

Must be at least 18 years old

BEING UPFRONT

No PTO — time off is unpaid, give us 1 month notice

No 401k

No health insurance

WHAT YOU BUILD HERE

Your pay — through performance-based raises

Your clients — same people, real relationships

Your income — through bonuses and referrals

TEXT US

Text (330) 400-3423 or apply here.

Check your spam folder — our emails sometimes end up there.

Don't call. We might not answer. We always check texts.

Need help with the application process? Contact us at (330) 400-3423 and we'll work with you.

Haven Home Care | Ohio since 1998 | Equal Opportunity Employer | W-2 Position | E-Verify Participant

Haven Home Care participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.