Job Title: Account Manager, Paragon Land Pros
Company: Paragon Land Pros and Reef
Location: Ivins, UT
About Reef/Paragon Land Pros:
Reef is a Utah-based vertically integrated investment and development firm founded in 2005, with three primary lines of business: Investments, Real Estate, and Lifestyle. Reef's team is currently involved in some of the most prominent development transactions in Utah and other targeted geographies across the United States.
Paragon Land Pros is a successful commercial land services firm specializing in both private and public land services projects. Paragon has partnered with Reef as we currently work on a wide variety of projects, including Black Desert Resort in Ivins, UT and Marcella, near Park City, UT.
Position Summary:
The team at Paragon Land Pros is looking for a motivated Account Manager to join our team and serve as the key link between our clients and operations team. Our success is built on quality craftsmanship, clear communication, and strong relationships with our clients, and this Account Manager will build upon that success for continual long-term growth.
Responsibilities:
- Serve as the primary point of contact for assigned client accounts.
- Build and maintain strong relationships with clients to ensure satisfaction and long-term retention.
- Oversee project timelines, budgets, and deliverables to ensure client expectations are met.
- Coordinate with field crews, designers, and project managers to deliver excellent service.
- Identify opportunities for additional services and present solutions to clients.
- Handle client concerns or issues with professionalism and problem-solving skills.
- Prepare reports, proposals, and client updates as needed.
Qualifications:
- Proven experience in account management, sales, or customer relations (landscaping or construction industry preferred).
- Strong communication and organizational skills.
- Ability to manage multiple accounts and prioritize tasks.
- Customer-first mindset with strong problem-solving abilities.
- Basic understanding of landscaping services.
- Proficiency with Microsoft Office, CRM tools, or similar software.
- Must be open to travel regularly between Salt Lake City and St. George, as needed for client meetings and project oversight.
Preferred Qualifications:
- Previous experience in landscaping, construction, or outdoor service industries.
- Strong knowledge of landscape design, maintenance, or installation practices.
- Experience using project management or scheduling software.
- Background in sales with proven ability to upsell or expand services.
- Bilingual (English/Spanish) is a plus.
- Leadership experience working with crews or subcontractors.
Physical Requirements
- Ability to work in various weather conditions, including heat, cold, rain, and snow.
- Ability to walk job sites, sometimes on uneven terrain.
- Must be able to stand, bend, or move around outdoors for extended periods.
- Comfortable working in varying weather conditions when visiting client sites.
- Ability to drive long distances for travel between Salt Lake City and St. George.
Company Benefits:
- 401(k) Plan with Company Match
- Generous Health Plan with HSA Match
- Paid Time-off
- Discounts at company-owned resorts and golf courses