Posted 2mo ago

Front Desk Receptionist

@ Genesis Orthopedics & Sports Medicine
Oak Park, Illinois, United States
OnsiteFull Time
Responsibilities:greet patients, schedule appointments, process payments
Requirements Summary:High school diploma required; 2 years front desk/medical office experience; bilingual English/Spanish preferred.
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Job Description

General summary: We are looking for a dynamic and responsible individual to join our Genesis clinical team as a Front Desk Receptionist. This full-time, in-person position involves clerical duties and assisting our clinical team to ensure smooth operations. The ideal candidate will be organized, have excellent communication skills, and be able to multitask in a fast-paced environment.

Essential Job Responsibilities:

  • Greet and assist patients upon arrival in accord with the practice's Mission and Values
  • Ensure patients are ready to be checked in regarding prior authorizations, updated and accurate Guarantor accounts, all check-in paperwork completed prior to rooming the patient, and the like
  • Collect co-payments and Self-Pay Balances as well as other billing tasks
  • Collaborate with both the on-site clinical team to drive efficient clinic throughput and off-site teams to as needed
  • Schedule and confirm appointments and follow up visits at practice locations
  • Manage patient records and documentation
  • Maintain a clean and organized front desk area
  • Assist clinical staff with additional administrative tasks as assigned

    Schedule:
    • Full-time: 8 hours a day, Monday to Friday, day shift
    • The primary location will be St. Charles and may be subject to change temporarily based on practice needs