Position:                     Maintenance
Engineer

FLSA Class:               Hourly Non-Exempt

Reports to:                 General Manager

Job Summary:

The maintenance engineer is responsible for providing an
attractive, clean, safe and well-maintained property, using a systematic
approach that maximizes guest satisfaction and properly controls labor and
materials utilized.

Duties and Responsibilities:

❑       
Maintain
and repair the interior and exterior of the building, guest rooms, meeting
rooms, laundry, lighting, HVAC, ventilation, water treatment systems, and
swimming pool.

❑       
Inspect
all operating systems and components of the hotel to ensure they are operating
properly, efficiently and safely.

❑       
Communicate
and enforce all hotel policies and procedures.

❑       
Inform
management of hazardous situations, emergencies or security threats.

❑       
Maintain
a clean and organized maintenance shop and for the security of hotel inventory.

❑       
Assist
all guests in a sincere and courteous manner while going the extra mile and
doing whatever it takes to ensure guest satisfaction.

❑       
Understand
and respond to customer needs and ensure a high level of guest satisfaction.

❑       
Perform
preventative maintenance on all mechanical/electrical equipment, HVAC units,
refrigeration, plumbing systems, and guest rooms while maintaining accurate
records of all work performed.

❑       
Ensure everyone
in the department is trained and uses Quore on a daily basis.

❑       
Maintain
the cleanliness of hotel grounds.

❑       
Assist
with hotel security to minimize risk of theft, crime, and other hazards.

❑       
Follow
and adhere to all standards and regulations set forth by designated hotel and
as directed by management.

❑       
Be a
Brand Ambassador of A&R’s Culture, Mission and Values.

Required Skills and Experience:

❑       
Previous
hospitality industry experience preferred but not required

❑       
Able
to accept directions and priorities from members of management and reliably
follow through on tasks.

❑       
Proficient in
Quore.

❑       
Highly
energetic and motivated individual

❑       
Ability
to lift up to 50 pounds.

❑       
Ability
to work with machinery both indoors and outdoors.

❑       
Ability
to work independently with little supervision.

❑       
Excellent
interpersonal and communication skills with strong customer/client focus
essential

❑       
Strong
problem-solving skills

❑       
Ability
to work in a fast-paced, high pressure environment

❑       
Ability
to shift and manage multiple priorities while adapting easily to change

❑       
Results
driven focus and ability to work through to completion in a timely manner

❑       
High
level of flexibility regarding overtime during busy periods as required by the
business