Reporting Relationships: The Assistant Program Director reports to and is supervised by the Program Director.

Principal Duties and Responsibilities:

Under the general supervision of the Program Director, the Assistant Program Director is expected to perform the following principal duties and responsibilities.

• Under the supervision of the Program Director, implements the on-going operation of a supportive housing residence for formerly homeless persons living with severe mental illness and/or substance abuse disorders.


• Provide regular structured supervisions that serves facilitate ongoing professional growth to social services staff members.


• Prepares monthly and quarterly reports on delivery of services and expenditures.


• Under the supervision of the Program Director, develops and maintains a complete social service staffing schedule.


• Along with the Program Director, recruits, interviews, hires and evaluates staff.


• Ensures compliance with organizational standards of confidentiality in handling of records.


• Attends all internal trainings, development conferences and other mandated trainings scheduled by funding agency.


• Develop trainings and make presentations to staff at regularly scheduled interval monthly and create individualized training plans for each staff member.


• Ensure that the supportive housing program's operations conform to and are operated within the guidelines, rules and regulations set forth by the funding agency.


• Oversee the development and implementation of individualized service plans and provide ongoing monitoring of tenants physical, emotional, and practical needs.


• Provide regular structured supervisions that serves facilitate ongoing professional growth to social services staff members.


• Provide crisis intervention, assessment and evaluate the tenant’s needs.


• Link tenants with vital community resources including medical, mental health and support groups.In conjunction with the Program Director, lead monthly tenant meetings and program events.


• Oversee the day-to-day functions of the social services staff.


• Collaborate with building management/HRA and other external agencies to ensure that tenant advocacy and effective rendering of services.


• Conducts periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to tenants.


• Organizes and conducts onsite and offsite training opportunities for professional development of staff.


• Collaborates with Program Director in the implementation of crisis prevention and/or intervention strategies to ensure a safe and secure environment.


• Participates in all trainings, meetings, IRC meetings, internal and external audits.


• Ensure completion of all required documentation including DOHMH surveys, audits and required input into CAPS and TMS.


• Oversee the day-to-day functions of the case management staff


• Collaborate with other units/teams to ensure that client advocacy and effective rendering of services.


• Perform other job-related duties as may be assigned or required.