New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style.

One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking Front Desk Agents to join the team!

Job Summary:

The Front Desk Agent is responsible for performing all Guest Services-related functions including, but not limited to, greeting & registering guests, answering guest inquiries, making & modifying guest reservations, providing outstanding guest service during their stay & settling the guest’s account upon completion of their stay.

Job Specifications:

Expected Pay Range: starting $20.00 per hour, based on experience
- The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate’s qualifications and/or experience.
Shift & Schedule Availability: Full time seasonal, weekends and holidays when needed

Job Responsibilities:

Check guests in and out of their rooms.
Answer any questions guests have.
Make recommendations for activities and restaurants.
Answer the phone and direct the call.
Take reservations on the phone.
Maintain the record of guests that have checked in and out.

Job Requirements:

High school diploma or GED equivalent.
Excellent customer service skills.
Three months of experience at a high-end hotel, resort, or private club required.
Amazing interpersonal abilities.
Top-of-the-line organizational skills.
Ability to handle multiple tasks at once.
Amazing time management skills.
Incredibly detail oriented.
Knowledge of SMS Host & Microsoft Office is desirable.
Work cohesively with co-workers as part of a team.

We offer great resort privileges, discounts, and free employee meal to all employees.

Those hired into full time positions are eligible after an initial waiting period for a competitive benefits package that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match.

Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team!

The Woodstock Inn & Resort is an equal opportunity employer.