Posted 1mo ago

Broker Support Representative (50581)

@ GlobalHealth
Oklahoma City, Oklahoma, United States
OnsiteFull Time
Responsibilities:Outbounds calls, Educates members, Qualifies leads and updates records
Requirements Summary:High school diploma; 2+ years in sales support or customer service; strong communication; MS Office; knowledge of Medicare plans; Oklahoma license preferred.
Technical Tools Mentioned:Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, PowerPoint, Connecture, Broker 360, Healthaxis, Ascend
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Job Description

WHO WE ARE:



GlobalHealth is a fast-growing Medicare Advantage HMO health insurer. We aspire to be the employer of choice in our industry, attracting and retaining a highly talented workforce. Our passion is Genuine Care and Optimal Health for the members we serve. We are unique by providing high touch, high value and a partnership to our members. We go above and beyond to provide personalized, engaging, and responsive services to our members. We work hard to offer affordable health insurance coverage with the benefits people truly want and need. It is our hope to be more than just a health insurance company we want to be long-term partners with our members. We are looking for future employees who exude our core values of taking accountability through ownership, being driven, innovative and who have a passion for continuous learning.



 



WHO YOU ARE:



The Agent & Broker Support Representative leads by example and provides exceptional service to new and prospective members of GlobalHealth’s insurance plans, as well as providing agents and members with maximum understanding of our plans while identifying solutions to fit their needs. This position interacts frequently with internal and external agents, as well as current and prospective members with the ultimate goal of achieving superior customer satisfaction levels.  This position maintains and promotes a high standard for professionalism and call quality.