Job Title: Senior Solutions Specialist - Single Use - East Coast
Location: Massachusetts, North Carolina or Mid Atlantic
Location Type: Remote
Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com/

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

This role will focus on:

As the Senior
Solutions Specialist – Single Use (SSS) for Watson-Marlow Architect (WMA), you
will play a key leadership role in driving the growth, adoption, and technical
success of the WMA platform across the USA Life Sciences division. Reporting to
the Vice President, you will work collaboratively with Sales, Engineering,
Product Management, and Marketing teams to deliver best-in-class solution
expertise, support complex customer projects, and ensure WMA solutions meet
evolving customer needs from early-stage design through full-scale
manufacturing.
You will serve as
the technical authority on Single-Use Systems (SUS), providing deep expertise
in system architecture, fluid path design, product integration, and validation
considerations. The SSS will be responsible for translating customer requirements
into scalable, high-value solutions while supporting the commercial team in
positioning WMA effectively within the market.
The primary
responsibility of the SSS will be to work cross-functionally throughout the
Life Sciences division to define, develop, and standardize solution best
practices for WMA. This includes creating sales enablement resources,
supporting new product introductions, and ensuring alignment between global
teams and US stakeholders.
This role will be
expected to build and maintain a strong network within the Single-Use
ecosystem, including end users, EPCM firms, system integrators, and industry
organizations. In this high-impact role, you will act as a thought leader by
representing Watson-Marlow at industry events, influencing market perception,
and driving adoption of WMA solutions through technical credibility and
strategic engagement.

What you’ll be doing
• Solution
Leadership: Serve as the subject matter expert for WMA and Single-Use
Systems, supporting system design, workflow mapping, and architecture
recommendations to meet customer requirements.
• Sales
Enablement: Partner with the sales team through customer co-visits,
technical presentations, and deep-dive discussions to clearly articulate the
value and capabilities of WMA solutions.
• Large
Project Support: Provide technical guidance on complex customer projects
from initial design through execution, including risk analysis, solution
optimization, and project reviews.
• Technical
Expertise: Maintain deep knowledge of SUS trends, competitive platforms,
regulatory requirements, and customer URS to inform solution design and
commercial strategy.
• Training and
Development: Design and deliver training programs for customers, internal
teams, and industry partners to enhance understanding and adoption of WMA
solutions.
• Innovation
and Product Support: Support new product introduction activities including
beta testing, voice-of-customer (VOC) collection, documentation development,
and training content creation.
• Strategic
Planning: Collaborate with the WMA Business Manager and cross-functional
teams to develop and execute market strategies that improve awareness,
positioning, and adoption of WMA in the US.
• Relationship
Building: Build and maintain strong relationships with EPCM firms, system
integrators, and key customers to drive specifications and successful project
execution.
• Technical
Content Development: Develop application notes, configuration guides, and
digital enablement tools to support both internal and external stakeholders.
• Networking
and Industry Engagement: Attend and present at conferences, trade
organizations, and industry events to expand network reach and establish
thought leadership in the SUS space.
• Communication
and Alignment: Ensure seamless coordination between global WMFTS teams and
US stakeholders to maintain consistency in messaging, capabilities, and
execution.

Who you’ll be working with
This role is
highly cross-functional and requires strong collaboration with Sales,
Engineering, Product Management, Marketing, and the WMA Business Manager.
Success in this role depends on building effective partnerships internally
while also developing strong external relationships with customers, EPCM firms,
system integrators, and industry organizations.

This is what you’ll need to be successful in this role
• Willingness and
ability to travel up to 50% to support customer engagement, project execution,
and industry events.
• Demonstrated
track record of successfully growing a Single-Use business, with experience
supporting revenue exceeding $5 million.
• Bachelor's
degree in business, Life Sciences, Engineering, or a related technical field
required; advanced degree preferred.
• Minimum of 10
years of experience in biopharmaceutical applications, system design, or
Single-Use technologies.
• Comprehensive
knowledge of Single-Use system architecture, configurable fluid path solutions,
and engineering design principles.
• Proven
leadership and problem-solving capabilities with a strong customer-focused
mindset.
• Strong business
acumen with the ability to influence both commercial and technical
stakeholders.
• Advanced
technical consultation skills, including process mapping and workflow
optimization.
• Excellent
presentation, communication, and analytical skills.
• Proficiency in
Microsoft Office and familiarity with CRM systems and team-based project
management tools.

This position offers a salary range of USD 101,166.00 - 121,000.00 Salaried per year and eligibility for a Sales Incentive Program. Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise, and therefore may vary from the range listed. For roles based outside Massachusetts, the applicable salary range may be lower.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• Robust Retirement Plan: Benefit from a 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions for added financial security, empowering your financial security.
• Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
• Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being day, 9 observed holidays, 1 floating holiday day, up to 15 caregiver days, and 80 hours of annual sick leave.
• Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
• And Many More Benefits: Such as an offering of 3 healthcare plans with HSA contributions along with other benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. Learn more at Our Inclusion Commitments.

Equal Opportunity Employer

Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company Overview

At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.