Responsible for creating the “experience” in the entire store for all of our customers through coordination, motivation and leading a team of exceptional mechanics while always working towards maximizing profitability of the store.  Displays inspirational leadership that is responsible by offering the highest degree of client and employee satisfaction.  Be able to identify, diagnose, repair and maintain all bicycle related mechanical operations and relay those skills to team.  Oversees, coordinates and executes all service operations with a team mentality. Focuses on being a team player in the spirit of the Conte’s Bike Shop Values; Knowledgeable & communicative, Inclusive, People focused (compassion & empathy), Future focused, Integrity, Locally authentic, Hardworking & open minded.  This role has 3 priorities: Quality of work, customer service & organization of the workshop.