Posted 3d ago

Pre Services- Scheduling

@ FirstHealth of the Carolinas
Southern Pines, North Carolina, United States
HybridFull Time
Responsibilities:Pre-register, Process payments, Maintain confidentiality
Requirements Summary:High school diploma/GED required; healthcare customer service experience preferred; strong communication and computer skills.
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Job Description
Overview

Responsible for Pre – Registration of patients.


Responsibilities

Responsible for Pre – Registration of patients’ including updating demographic and insurance information and creating accurate and thorough registration records.  

The successful candidate will be responsible for the collection of copays and financial counseling services, as needed.

Adheres to confidentiality requirements when handling patient information.

After completing 90 days of onsite training in Pinehurst, NC there is an opportunity to work remotely.   


Qualifications

High school diploma/GED required

 

In a fast paced ever changing time sensitive environment; multitasking is a must in Pre Reg world.

In addition, the following are essential:

  • Ability to work independently
  • Have self-discipline
  • Be a team-player,
  • Being productive
  • Confident
  • Self-motivated to meet daily goals.

 

Prefer candidates with:

  • Experience in customer service (preferably in healthcare) with the following skills:
  • Knowledge of medical terminology
  • Effective communication skills 
  • Customer service oriented
  • Knowledge of basic computer programs