Job Title: Operational Support – Charles Schwab Challenge

Location: Colonial Country Club, Fort Worth, TX

Employment Type: Temporary, Event-Based

Job Summary:

Colonial Country Club is seeking dedicated and detail-oriented individuals to join our team as Operational Support staff for the Charles Schwab Challenge. This temporary position offers a unique opportunity to be part of a world-class PGA Tour event, assisting with ticketing and sales operations to ensure a seamless guest experience.

Key Responsibilities:

• Assist with ticket sales, distribution, and verification at entry points.


• Provide customer support for ticketing inquiries, troubleshooting, and guest assistance.


• Process payments and manage on-site sales of event-related merchandise or packages.


• Support sponsors and hospitality guests with access coordination and credential distribution.


• Ensure smooth entry and crowd flow to designated event areas.


• Maintain accurate records of sales transactions and reconcile daily sales reports.


• Act as a liaison between ticketing, sales, and guest services teams to ensure efficient operations.


• Respond promptly to any operational needs or guest concerns as directed by management.


• Other job duties as assigned.

Qualifications:

• Previous experience in ticketing, sales, event operations, or customer service preferred.


• Strong organizational skills with the ability to multitask in a fast-paced environment.


• Excellent communication and problem-solving abilities.


• Ability to work long hours, including weekends and holidays, in outdoor conditions.


• Must be able to handle cash transactions and operate point-of-sale systems.


• Team player mentality with a positive and proactive approach.


• Must be available for the full duration of the tournament setup period (May 11 - June 1, 2026).

Background check and drug screen required.