Join E&S Ring – A Leader in Residential Property Management
At E&S Ring Management, we manage apartment communities in some of California’s most sought-after neighborhoods. With a legacy of excellence and a strong presence in vibrant communities, we’re proud to deliver high-quality living experiences and that starts with an exceptional team.
We’re currently seeking a Summer Dock Attendant for one of our premier communities.
Job Overview:
The Summer Dock Attendant is responsible for providing exceptional customer service to boaters and guests at the marina. This role involves ensuring the cleanliness and overall appearance of the marina, assisting with docking procedures, and supporting tenant retention through a quality boating experience. The Dock Attendant will promote the company's Mission Statement and ensuring adherence to all relevant policies and procedures, fostering an organizational culture aligned with corporate values.
What Makes This Role Unique:
This role offers a unique opportunity to work on the water in one of Southern California’s premier marinas while gaining real world experience in boating and marina operations. This is an active, hands on position that blends physical work with meaningful customer interaction, offering variety throughout the day. You will be part of a supportive team that values professionalism, reliability, and a positive attitude, creating an environment where you can learn, contribute, and take pride in your work.
What We Offer
We believe a rewarding career includes more than just a paycheck. When you join us, you’ll enjoy:
- A dynamic role where you’ll showcase your Dock and boating skills while contributing to process improvements.
- A collaborative, upbeat work environment that values positivity, professionalism, and team spirit.
- A comprehensive benefits package, including:
- Medical, Dental, Vision, and Life Insurance
- 401(k) with Company Match
- Flexible Spending Accounts
- Sick Leave
What You’ll Bring:
- 1-year prior office administration experience
- 1-Year prior dock operations / boating experience
- Ability to communicate orally and in writing
- Ability to frequently walk and stand and occasionally stoop, kneel or crawl
- Ability to work as a member of a team
- Knowledge of actions to take in the case of an emergency such as fire, sinking, storms, etc.
- Ability to communicate with others including the public in a friendly, courteous manner
- Ability to perform wood and mechanical repair work preferred
- 2 years customer service experience
- Ability to follow commands in English.
Your Responsibilities:
General Dock duties
- Assists Tech II and Tech III in general dock maintenance and operations.
- Hoses off walkways and gangways keeping clean of sea lion / seal poop, coils water hoses and dock lines.
- Removes sea lions / seals from docks where required.
- Collects trash from marina water as required.
- Customer Service
- Assists boaters in and out of the slips by catching lines and tying lines to cleats / Ensuring safe boat operations.
- Knows correct use of safety ladders, safety equipment and procedures for man overboard or dock overboard situations.
- Help customers load and unload equipment between their cars and boats.
- Locate and distribute dock carts to specific locations.
- Works with courtesy patrol to deal with any out of control / noisy boat / dock parties that require attention.
- Ice Delivery
- Be available by radio and dock phone to take boater / office calls to deliver Ice to specific slips as required.
- Track Ice deliveries to correctly charge boater accounts.
- Marina safety Boat
- Operate as crew to assist marina trash cleanup as required
- Oil / Gas spill prevention and cleanup.
- Acts as first point-of-contact to all persons walking into the marina office.
- Answers questions efficiently and involves manager when necessary.
- Office Duties as required.
- Customer Service
- Acts as first point-of-contact to all persons walking into the marina office
- Answers questions efficiently and involves manager when necessary.
- Handles office telephone customer service needs and inquiries.
- Directs calls or takes messages as necessary.
Ready to Take the Next Step?
If you’re ready to bring your dock and boating expertise to a company that values both performance and personality, we’d love to hear from you.
Employment offer is contingent upon satisfactory background, drug screening, reference and if applicable physical exam.
E&S Ring Management Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.