Overview

SHIFT:  Flexible work schedule

 

LOCATION:  Lakeshore College – Cleveland, Wisconsin #LI-DNI

 

POSITION SUMMARY: 

Responsible for providing a variety of clerical, promotional, and support services in the Workforce Solutions department. This role involves supporting on-campus contract training with businesses and assisting Training Coordinators with administrative tasks. Provide an exceptional customer service experience to both internal and external customers throughout every interaction.

 

REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

(75%) Administrative Support

• Prepare meeting materials and assist with set-up for internal and external meetings.
• Perform data entry and maintain organized electronic and paper filing systems.
• Maintain confidentiality and act professionally in interactions with students, staff, and guests.

 

(25%) Contract Training Support

• Prepare delivered catering for business and industry partners on campus.
• Ensure training materials are delivered to instructor.
• Prepare classrooms for upcoming on campus trainings at direction of Training Coordinator(s).

 

Qualifications

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent. 
• Must be enrolled in a program pursuing a minimum of six credits per semester.

 KNOWLEDGE, SKILLS, AND ABILITIES:

KNOWLEDGE

•    Knowledge of Lakeshore's mission, vision and strategic direction.

 

SKILLS

•    Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.).

•    Excellent written and verbal communication skills.

•    Strong organizational and time management skills. 

•    Effective interpersonal skills and customer service skills. 

•    Strong critical thinking and problem-solving skills. 

 

 

ABILITIES

•    Adapt quickly to new and changing technology.

•    Perform work accurately and thoroughly, with a high level of accountability and attention to detail.

•    Work independently, as part of a team and/or with minimal supervision.

•    Present self in a professional, ethical, and respectful manner at all times.

•    Use discretion and maintain a high level of confidentiality.

•    Prioritize and manage multiple projects or tasks, maintaining deadlines.

•    Establish and maintain effective working relationships and relate successfully with staff, students and all stakeholders.

 

PHYSICAL DEMANDS/WORK ENVIRONMENT:
•    While performing the duties of this job, the employee is regularly required to sit and talk or hear.
•    The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. 
•    The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
•    The employee must occasionally lift and/or move up to 50 pounds. 
•    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
•    Work environment may require multi-tasking.  
•    The noise level in the work environment is usually moderate. 

 

 

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.