About the Department
This position is a managerial and highly technical work managing multiple projects and programs in the design, implementation, and maintenance of the Authority's Information Technology (IT) systems and applications. The incumbent is responsible for planning, developing, and directing the Enterprise Systems group. The Enterprise Systems consist of several In-House developed, and vendor supported applications running on Windows/Linux based systems. This position reports to the Director of IT and requires reliability, dependability, and accountability in all aspects of the defined role.
Position Duties
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.Within the scope of the Enterprise systems and programs:
- Directs, plans, assigns, and coordinates work of subordinate staff and contractors engaged in providing enterprise level services, including but not limited to programming, testing, implementation, and maintenance services for application systems.
- Analyze needs,definerequirements,and designsolutionsforenterprisecomputersystemsandprograms.
- Perform System Administration of Linux based systems and Database Administration: Installs, configures, maintains, patches, troubleshoots, and works with hardware vendors to repair server hardware as necessary to ensure data accessibility and functionality.
- Develop andimplementsystemsandprogrammingstandards,project management standards, best practices, templates, and tools, andensuretheyareadheredto.
- Evaluate newsystemsandprograms,serveasatechnicalresourceforsystemsmanagement,andinterfacewithinternal/externalpersonnel,includingPalmBeachCountyagenciesandmunicipalities.
- Resource for developing Requests for Information, Quotes, Proposals, (RFI, RFQ, RFP) for technology projects and systems, detailing specifications, minimum standards, desired outcomes, and project timelines where applicable.
- Respondpromptlyto questions aboutprogramsandhardware,solvecomputerrelatedproblems, and document problems and solutions.
- Responsible for interviewing, hiring, andtrainingemployees;planning,assigning,anddirectingwork;reviewing job performance, evaluating and making recommendations as appropriate;rewardinganddisciplining employees; addressingcomplaints and resolving problems in accordance with the organization's policies and applicable laws.
- Identifies when systems applications, software, hardware, components, or other peripheral devices of the assigned systems are near exhausting expected life cycles; recommends implementations of new technologies accordingly.
- Work collaboratively with others in IT and provide superior customer service to end-users.
- Responsible for preparing procedures and technical documentation ofsystems.
- Implement and coordinatedisaster and business recovery procedures.
- May require local travel to other facilities within Palm Beach County.
- Perform other job-related duties as required and directed.
Minimum Qualifications
The ideal candidate possesses the education and experience listed below
- Bachelor's degree in Computer Science, Information Technology, or related discipline from an accredited four (4) year college or university.
- Eight (8) years of progressive experience in computer applications development, implementation, and support for enterprise level systems and applications, including a minimum of four (4) years of experience in a managerial/supervisory capacity.
- Minimum of two (2) years of experience in Unix/Linux systems administration is desirable.
- Valid Florida Driver's license is required.
- Project Management Professional (PMP) certification through the Project Management Institute (PMI) is preferred.
Other Qualifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.