Front Desk Supervisor

Location: Cincinnati, OH, 45202

Job Description:

We are seeking a Front Desk Supervisor to oversee the daily operations of our front desk area. The ideal candidate will have excellent customer service skills, strong leadership abilities, and a keen attention to detail.

Responsibilities:

• Manage and supervise front desk staff
• Ensure smooth check-in and check-out processes for guests
• Handle guest inquiries and resolve any issues in a timely manner
• Train new front desk staff on company policies and procedures
• Maintain a clean and organized front desk area
• Assist with scheduling and payroll for front desk staff

Requirements:

• Previous experience in a front desk or customer service role
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office and other relevant software
• High school diploma or equivalent