Posted 3w ago

Brand Ambassador

@ Metro One Loss Prevention Services Group
Joliet, Illinois, United States
$23/hrOnsiteMultiple Commitments Available
Responsibilities:Provide service, Greet drivers, Record information
Requirements Summary:Customer-service focused candidate with ability to stand for extended periods; 18+, HS diploma, able to pass drug/background checks, authorized to work in the US, reliable transport.
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Job Description
Have a passion for service? Ready to build a career, not just find another job? M1Global has the opportunity you’ve been looking for!
 
What We Are Looking For:
We are seeking professional and dependable Truck Check-In Coordinators to join our team at a busy truck check-in facility in Joliet, IL. This position plays a critical role in managing the flow of incoming and outgoing drivers—serving as the first point of contact, gathering and verifying driver information, accurately recording details, and providing excellent customer service in a fast-paced environment. Team members will be responsible for maintaining clear communication with truckers and site personnel while ensuring all documentation is completed thoroughly and correctly. This role requires strong attention to detail, effective interpersonal skills, and a customer-focused mindset. Candidates must be comfortable being on their feet for extended periods and working in both indoor and outdoor conditions throughout their shift.
  • Provide professional and courteous customer service to truck drivers, vendors, and site personnel.
  • Serve as the primary point of contact for drivers entering and exiting the facility.
  • Collect, verify, and accurately record driver and load information in designated systems and logs.
  • Direct drivers to appropriate dock doors, staging areas, or checkpoints as needed.
  • Maintain clear and consistent communication with site operations and dispatch teams.
  • Ensure all required documentation is completed thoroughly and in a timely manner.
  • Monitor truck flow to help maintain an organized and efficient check-in process.
  • Remain attentive while working both indoors and outdoors in a fast-paced environment.
  • Stay on your feet for extended periods while managing driver interactions and site activity.
  • Observe, report, and escalate any issues, discrepancies, or safety concerns.
  • Respond promptly and professionally to questions, concerns, or unexpected situations.
What We’re Looking For:
  • Perc Card: If you don't have one we can help you get one!
  • Excellent skills in customer service, communication, and multitasking, while working well under pressure.
  • Must be at least 18 years of age.
  • Ability to stand/walk for extended periods of time.
  • High school diploma or equivalent (GED).
  • Authorized to work in the United States.
  • Strong, stable work history.
  • Must pass a drug test and background screening.
  • Reliable transportation required.
What We Offer:
  • Weekly Pay – Your hard work rewarded fast.
  • Competitive Benefits – Health, dental, vision, and more.
  • Flexible Schedules – Work-life balance matters.
  • 401(k) Program – Invest in your future.
  • Easy Online Application Process – Get started in minutes!
About Us:
At M1Global, we are reshaping the Corporate Concierge and security industry with a dynamic, service-driven approach. We are proud to provide top-tier concierge and security services to our valued clients and we’re growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today!
Why M1Global? If you're looking for more than just a job — if you want to be part of a growing, supportive team where your hard work matters — M1Global is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.
Grow your career. Strengthen your skills. Make a difference.
M1Global is an Equal Opportunity Employer.
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Work Location: In person