Position Overview:
The Portfolio Manager- Leasing is responsible for driving leasing performance, occupancy, and prospect conversion across affordable housing communities within an assigned portfolio or region. This role travels to key markets to support on-site teams with sales execution, leasing strategy, and deal closing—particularly during lease-ups, high-vacancy periods, staffing gaps, or performance recovery efforts. The Portfolio Manager combines hands-on leasing expertise with leadership, coaching, and strong knowledge of affordable housing compliance.
Key Responsibilities (Essential Duties and Functions):
This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business needs.
Leasing & Occupancy Performance:
- Lead and execute leasing efforts to achieve and maintain targeted occupancy levels across the portfolio
- Actively lease units when deployed to sites, including conducting tours, following up with prospects, and closing qualified applicants
- Conduct community tours and effectively communicate community features, amenities, and program requirements
- Convert qualified prospects into approved residents by confidently guiding them through the leasing and closing process
- Analyze leasing velocity, traffic, and conversion metrics; implement strategies to improve performance
- Support lease-up and stabilization efforts by accelerating qualified move-ins
- Overcome objections and follow up consistently to maximize conversion rates.
Sales Leadership & Closing:
- Serve as a sales leader and closer, stepping in where additional expertise, employee training or momentum is needed
- Coach on-site leasing staff on sales techniques, objection handling, follow-up discipline, and closing best practices
- Reinforce consistent prospect experience and customer service standards across sites
- Identify market-specific barriers to leasing and recommend tactical solutions
Affordable Housing Compliance:
- Ensure leasing activities comply with LIHTC and/or other affordable housing program requirements
- Review applicant files for accuracy, completeness, and compliance prior to move-in
- Partner with compliance teams to resolve eligibility issues and minimize delays
- Maintain working knowledge of Fair Housing laws and regulatory standards
Portfolio Presence & Traveling Support:
- Travel to assigned markets and communities to provide hands-on leasing and leadership support
- Quickly assess site-level challenges and deploy immediate, practical solutions
- Support new site openings, lease-ups, and transitions as needed
- Collaborate with regional and site leadership to align leasing strategies with business goals
Reporting & Collaboration:
- Maintain accurate leasing and prospect data within property management systems
- Report on leasing activity, occupancy trends, and site performance to leadership
- Provide insights on market conditions, competitive positioning, and resident feedback
- Partner with operations, marketing, and compliance teams to drive results
Experience and Skills:
- 5+ years of leasing experience in affordable or mixed-income housing
- Demonstrated success in sales, leasing, and closing deals
- Sales driven with a strong closing instinct
- Adaptable and comfortable working in new environments
- Highly organized with strong attention to detail
- Confident, professional, and resident focused
- Able to work independently while collaborating with remote and on-site teams
- Working knowledge of LIHTC and/or other affordable housing programs
- Strong customer service and communication skills
- Ability to travel frequently (portfolio travel, as applicable)
- Proficiency with property management software and CRM tools
- Lease-up or turnaround experience
- Experience supporting multiple sites or portfolios
- Bilingual skills a plus
- Fair Housing certification
Work Environment/Physical Demands:
- This job operates in a clerical office setting. This role routinely utilizes standard office equipment such as computers, phone, photocopiers/printers, and filing cabinets.
- This position requires sitting, bending, stooping, or standing as necessary. Our offices are equipped with electronic desks for standing or sitting
McCormack Baron is an equal-opportunity employer and makes hiring decisions based on merit.