SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.
SierTeK Ltd. is seeking a Visual Imagery Intrusion Detection System (VIIDS) to support an opportunity at Joint Base Andrews, MD.
POSITION OVERVIEW SECTION
The employee shall provide Tiers 2 and 3 support to install, configure, administer, manage, maintain/update and provide VIIDS support and repairs required to keep listed critical VIIDS systems and components fully operational. The employee shall ensure the VIIDS as a whole and all hardware and software components meet or exceed all applicable Government standards and regulations. The employee shall ensure all listed VIIDS, and components are kept updated to meet or exceed all industry standards and are fully functional. The employee shall maintain and keep current any relevant Government documentation on a SharePoint site or similar web/application-based tracking tool (on premise) for all VIIDS.
Essential Job Functions
- Provide onsite emergency support to resolve any issues within 1 hour of notification by the Government to include outside normal duty hours. The Government will determine what constitutes an emergency on a case-by-case basis.
- Prepare and maintain project planning documentation, create, and maintain network maps/diagrams (static and active/dynamic which are maintained/updated continuously), and presentation material. Acceptable Formats are Adobe Acrobat and Visio. The employee shall provide these materials to the Government within three (3) business days of the request and follow all required document classification requirements. The employee shall provide a written monthly status report on the VIIDS repair and maintenance activities in a mutually agreed upon format.