Senior Business Applications Administrator

We are seeking a Senior Business Applications Administrators to support and improve a business-critical suite of technology solutions used and relied upon by personnel across the organization.

A hybrid telework schedule will be considered for this position; hybrid is defined as a pre-determined blend of working from home and in the office.
*This position is eligible for relocation assistance

Live and Work Here!

Some of the ways in which you will make an impact include:

Creating and maintaining plans for mission-critical technology applications to ensure uninterrupted daily operations and successful improvements through projects and configuration changes
Conducting thorough application testing to validate functionality, ensure quality, and confirm successful implementation of enhancements and configuration changes
Serving as the liaison between end users and technical programming support/vendors for software applications
Gathering requirements and analyzing business and user needs around application functionality, usability, and interface
Documenting requirements and translating into functional application specifications
Leading implementation teams on developing application improvements
Resolving, developing, and implementing new processes within assign applications' functionality
Creating and modifying applicable application policies and procedures
Defining security levels/roles for assigned applications
Guiding, advising, training, and coaching less experienced business application administrators
Provide technical assistance to end users
Required to take part in a scheduled on call rotation with eligibility for standby compensation

Who You Are...ideal candidates will come with relevant and progressively responsible experience administering, supporting, or developing business applications, or in a relevant Information Technology environment and the ability to quickly and independently identify and learn details of new technologies and processes.

Additionally:

Experience with Oracle Utilities platforms (C2M, MDM, ODM) is preferred
Experience with Salesforce, Milestone CSS, Genesys, or KUBRA is valued
Database query (SQL), data analysis, business automation, and testing skills are valued
Functional understanding and working knowledge of IT Services and Support
ITIL certification is valued

What does this opportunity offer? You will serve as a liaison between technology users, business stakeholders, Information Technology Services, and external vendors. If you enjoy serving as the bridge between technology and business users, along with enhancing the usability of applications for users, this may be the opportunity for you!

The military job codes/duty codes most closely related to this role are: 25A, 25G, 26A, 26B, 36B, 37A1, 37A2, 37A3, 37A4,17C1, 6421, 6423, 6425, 6427, IT, 9635, 9934, 9975, 9985

Who We are...A century ago, our city leaders laid the foundation for the utility service we provide to our community today. In order to maintain safe, reliable utilities for our city, we as a company consider safety of paramount importance.
Colorado Springs Utilities cultivates a work culture dedicated to innovation, collaboration, and synergy. Our employees know they make a difference every day by providing critical services to the public while living and working in a city consistently rated as one of the best in the United States. We utilize today’s talent to build a better tomorrow.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Exerts up to 10 lbs. of force occasionally and/or small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
- Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

Vacation – Start with 13 days annually, increasing to 24 days with tenure
Personal Leave –3 days per year
Paid Holidays –12 paid holidays per year
Sick Leave – 12 days per year for personal or family health needs
Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
Zero Health: Access to hundreds of medical services at no cost
Dental & Vision: Two dental plans and one vision plan
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

Pension Plan: Colorado PERA provides retirement benefits and peace of mind
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
Disability Coverage: Short-Term and Long-Term Disability insurance available
Life Insurance: Employer-paid coverage with optional supplemental plans
Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
Tuition Reimbursement: Up to $5,250 annually to support continued education
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness