The Patient Financial Specialist is responsible for providing a great patient experience by checking patient eligibility and insurance plan benefits. Includes utilizing online resources, calling insurance companies, and completion of benefit investigation form in EMR system.
Hours: Monday - Friday 7:00 a.m. - 4:00 p.m. Some earlier openings required, shift ends when work completed.
Essential Responsibilities:
- Check patient eligibility and insurance plan benefits via online payer portals and outgoing calls to the insurance plan
- Completion of benefit verification form in EMR system
- Following the department procedures to ensure timely completion of benefit investigations
- Communication with internal Patient Financial Services Staff and external practice managers when inaccurate demographic information is supplied
- Review and update demographic and insurance information in the EMR system
- Supports and actively participates in initiatives designed to improve individual and organizational performance.
Experience:
- 1 year of work experience in Medical Insurance Verification is required
- High School Diploma or GED required - some college preferred
- Bilingual (Spanish) preferred.
Why You'll Love Working Here – Our Amazing Benefits:
Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.