Company: Wilkins Recreational Vehicles
Position Title: Service Writer
Location: Nichols, NY 13812

We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.

Salary Range:

$55,000.00 - $65,000.00 annually.

Benefits:

Medical/Dental/Vision Insurance with multiple options
401K and Employer Match Program
PTO and Sick Time
Voluntary Benefit Program
Employee Referral Program
Employee Discount
RV Borrowing Program

Position Responsibilities:

Greets, establishes, and maintains a positive rapport with customers.
Assist customers in determining needs. Promotes our products and services accordingly
Estimate cost of repair and prepares itemized service order.
Initiates service orders, secures customer’s signature, and closes when completed
Develops a keen understanding of all our products and services.
Understands effective service sales processes and actively seeks sales opportunities to grow financial sustainability.
Maintains good communication with customers and follows up after work is completed to ensure satisfaction.
Understands customer’s needs, committed to exceed customer expectations every day.
Complies with all company policies and procedures.

Job Requirements:

A minimum of 2 years’ experience is preferred but not required.
Motivated individual who enjoys working in a fast-paced environment.
Professional appearance.
Strong communication skills.
Positive attitude, strong work ethic, professional conduct.

We are the #1 RV Dealer in New York!

Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.