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Posted 1mo ago

Senior Coordinator, Program Operations

@ Braven
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New York, New York, United States
$52k-$65k/hrHybridFull Time
Responsibilities:Coordinating logistics, Managing communications, Supporting events
Requirements Summary:Bachelor’s Degree; 1-3 years administrative experience preferred; strong organizational and communication skills; proficient with Microsoft Suite, Google Workspace; experience with Salesforce, Jira, Canva, Zoom, Expensify preferred.
Technical Tools Mentioned:Microsoft Office, G Suite, Salesforce, Canva, Jira, Zoom, Expensify
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Job Description

Job Title: Senior Coordinator, Program Operations

Team: New York Regional 

Location: In-Person in New York

Employment Type: Full-time

FLSA Classification: Non-Exempt

Start Date: June 2026

About Braven

Braven is a national nonprofit that prepares promising college students - called Fellows - to secure a strong first opportunity after college graduation through a career-accelerating program.

We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation.  

Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

To learn more, take a look at Braven’s Jobs Report.

About the Role

To achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Coordinator, Program Operations, who will support the University of Mount Saint Vincent (UMSV) team in successfully running Braven’s Leadership & Career Accelerator course (the Accelerator). In this role, you will be part of the engine behind our work with UMSV. This role will help ensure smooth program logistics and provide other administrative support as assigned. 

This role is part of the New York regional team and reports directly to the Senior Director.

What You’ll Do 

Coordinate Logistics for the Accelerator (80%)

  • Prepare and send weekly communications to Fellows (students who attend and complete the course) and Leadership Coaches, ensuring accuracy and inclusion of all region-specific announcements
  • Manage discussion boards, including preparation and moderation
  • Manage the UMSV email inbox and Google Calendar
  • Monitor student progress and support interventions by reviewing case notes, and identifying and analyzing trends 
  • Review the grader playbook data weekly to identify trends at the site
  • Assign weekly Leadership Coach substitutes, share coverage reports, and serve as a substitute if needed
  • Coordinate in-person Learning Lab logistics, including space, materials, and food
  • Support with weekly Learning Lab execution, including  breakout room management
  • Ensure Learning Lab decks are accessible by creating PDFs and utilizing software like Grackle
  • Track and reconcile Learning Lab attendance for Fellows and publish records in the course
  • Support the weekly Learning Lab observation schedule and conduct observations as assigned
  • Support project management for the Accelerator using Jira

Support Fellow Events and Regional Team Activities (20%)

  • Plan, execute, and provide on-site support for virtual and in-person Fellow recruitment events, including information sessions, tabling, and relationship-building with recruitment partners
  • Execute and/or assist with ad-hoc program-related projects and tasks
  • Plan, execute, and provide on-site support for UMSV events
  • Other duties as assigned