About the Department

SUMMARY:
The Case Manager – Housing conducts comprehensive, housing-focused assessments and delivers ongoing case management services to individuals and families experiencing housing instability. This position supports participants in securing and maintaining safe, stable housing; developing independent living skills; increasing income and financial stability; and building long-term self-sufficiency. The Case Manager – Housing works within a Housing First framework and collaborates closely with community partners to reduce barriers and connect clients with needed resources. This position is supervised by the Human Services Manager – Economic Support. This is a part-time unbenefited position.

Position Duties

ESSENSTIAL DUTIES AND RESPONSIBILITIES including the following:

• Perform a personalized screening that identifies the member’s preferences for, and barriers to, housing, including accessibility and affordability.
• Identify other needs related to accessing Medicaid and non-Medicaid services (social, educational, or other services, regardless of funding source), including referrals to these services and supports.
• Collaboratively develop a person-centered plan based on the identified needs. The supportive housing agency cannot bill for consultation services until the person-centered plan is complete.
• Create a person-centered plan for transition, sustaining, and relocation housing support services that meet the member’s needs as identified during their screening. Members will have freedom to choose which supportive housing agency they work with for transition, sustaining, and relocation services.
• Identify other needed services and supports, and support access to these needed services through proper referrals.
• Assist clients in completing housing applications, including all documents necessary for a successful application.
• Support move-in to new units, inspections, and develop plans for rent payment.
• Provide case management to participants after housing placement, supporting them in adjusting to housing and building long-term connections to community services.
• Recruit landlords to accept subsidized housing clients, work closely with housing authority to secure leases, and maintain ongoing relationships with landlords to support client housing stability.
• Verify housing units are safe, ready for move-in, and meet Habitability Standards.
• Provide education on the role, rights, and responsibilities of the tenant and landlord.
• Identify what kind of early prevention measures or interventions could address behaviors or occurrences that put housing at risk (for example, lease violation or hospitalization) and implement those interventions if housing is in jeopardy.
• Tacking clients enrolled in rapid re-housing.
• Link participants with services for mental/physical health, housing, substance recovery, and other services based on initial intakes and assessments.
• Help identify potential housing opportunities, complete paperwork, and prepare for transitional housing.
• Utilize motivational interviewing techniques. Explore participants’ substance abuse using Harm Reduction Model.
• Compile data, prepare reports, and maintain thorough and concise case notes.
• Participate in program and case meetings.
• Participate in Southwest Coalition Coordinated Entry Case Conferencing.
• Monitor and review of participant progress toward meeting service or  therapeutic goals and objectives and for housing outcomes in service plans.
• Compile and maintain required documentation.
• Communicate orally and in writing with participants, appropriate family, guardians, service providers, county/state administration and interested members of the community.
• Provide assistance to participants to access necessary medical care and treatment.
• Provide assistance to participants as appropriate, to pursue vocational and/or educational opportunities.
• Participate in the semi-annual Point in Time Homeless Count.
• Other duties as assigned.

Minimum Qualifications

QUALIFICATIONS
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Training and Experience

• Bachelor’s Degree in a health or human services related field.
• Minimum of two years case management and/or direct service delivery, preferably working with issues of homelessness and/or domestic violence, substance abuse, mental health and child abuse prevention is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license and access to an insured motor vehicle.

Other Qualifications

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups

of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS

• Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. 
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram from and deal with several abstract and concrete variables.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The
employee frequently is required to sit. The employee is occasionally required to stand and walk.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
While performing the duties of this job, the employee is frequently exposed to outside weather
conditions. The noise level in the work environment is usually moderate. Services will be provided in an office environment, community settings including congregate settings, and in client homes.

Green County is an Equal Opportunity Employer.