Posted 4w ago

KEY ACCOUNT MANAGER - RETAIL (Sofia, BG, 1839)

@ Kärcher
Sofia, Bulgaria, Bulgaria
OnsiteFull Time
Responsibilities:Strategic management, Business development, Partnerships management
Requirements Summary:University degree; minimum 3 years in sales/key account management; strong commercial and analytical skills; excellent communication; English B1; high MS Excel proficiency; experience with ERP/CRM systems.
Technical Tools Mentioned:MS Excel, ERP, CRM
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Job Description

Why Kärcher? 90 years of global leadership and 10 years of sustainable growth in Bulgaria – Kärcher is not just a brand, but an established standard in cleaning solutions.


As a family-owned company with a global scale, we believe that the true driver of our success is our people. We owe it to a team that is not afraid to take responsibility, values trust, and creates the future with passion, curiosity, and every decision they make.


And you, do you want to be a part of Kärcher's success?


To support our team of professionals in the Retail Sales Department, we are looking for a:


 


KEY ACCOUNT MANAGER – RETAIL


 


Your Strategic Impact (Responsibilities):



  • Strategic Management: You manage and develop a portfolio of key retail partners with a focus on sustainable growth and increasing profitability.

  • Business Development: You identify new opportunities and expand market share through the successful introduction of new categories and product lines.

  • High-Level Partnerships: You build long-term, effective, and trusted B2B relationships.

  • Commercial Negotiations: You negotiate strategic terms, promotional calendars, and joint activities, ensuring the execution of long-term business goals.

  • Project Leadership: You proactively initiate and lead cross-functional projects for launching new products, product demonstrations, and commercial campaigns.

  • Customer Experience Management: You address various business cases in a timely manner and manage the claims/complaints process with a focus on customer satisfaction.


 


Your Successful Profile:



  • University degree.

  • Minimum of 3 years of proven experience in sales and/or key account management.

  • Strong commercial expertise, excellent communication skills, and a definitive customer orientation.

  • Strong analytical skills – the ability to make data-driven decisions based on market analysis and reports.

  • Proactivity, energy, loyalty, and a high level of personal responsibility.

  • Excellent digital literacy: high proficiency in MS Excel; experience with ERP/CRM systems and corporate platforms.

  • Working level of English (minimum B1) for fluent business communication.


 


Our Investment in You:



  • Prestige and Standards: A key role in an international company with high professional standards – an undisputed leader in the sector.

  • Development: A comprehensive onboarding program, specialized product and sales training (internal and external), as well as a clear perspective for career progression.

  • Remuneration: A competitive base package, complemented by a realistic and motivating bonus scheme tied to your results.

  • Care: An attractive additional benefits package, with attention to health, family, and work-life balance.

  • Culture: Fair labor relations and a positive, supportive work environment within our team.


 


Are you ready to leave your mark? We believe that together we can make the world a cleaner place. Send us your application and let's create the future of Kärcher together!