Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. 

The Associate Loyalty Inflight Specialist is responsible for day-to-day program execution, frontline communication, and operational coordination that enables Flight Attendants to confidently and consistently promote the Atmos Rewards Visa Card program. Reporting to the Manager, Loyalty Inflight Engagement, this role translates strategy into action by managing materials, events, training touchpoints, incentives, and reporting that drive participation and results. 

• Support inflight employee engagement programs that drive credit card acquisition, incentives, and promotional campaigns, with a strong in-airport, face-to-face presence. 
• Proactively engage Flight Attendants in airports and bases to encourage participation, answer questions, and reinforce program priorities in real time. 
• Manage frontline tools, materials, and digital assets to ensure Flight Attendants are equipped with accurate, timely information. 
• Support training, communications, and events, including base visits, airport activations, and special assignments, to increase awareness and participation. 
• In partnership with Manager, Loyalty Inflight Engagement, work with Inflight leaders and frontline teams to integrate programs smoothly into existing workflows and operations. 
• Monitor engagement performance and frontline feedback, escalating insights, issues, and recommendations to the Manager. 
• Serve as a day-to-day execution partner to Bank of America and activation vendors, coordinating timelines, materials, and pilots. 
• Collaborates with banking partners, Training, Frontline work groups, and Legal to implement legally mandated, regulatory training and reporting programs.  

Required 

• Bachelor’s degree with a focus in marketing, or 2 years of experience in marketing or related area, in lieu of this degree. 
• Outstanding interpersonal, facilitation, and presentation skills. 
• Ability to multitask and manage multiple projects simultaneously across various audiences. 
• Adapt quickly to changing requirements in a competitively charged environment.  
• High school diploma or equivalent. 
• Minimum age of 18. 
• Must be authorized to work in the U.S. 

Preferred 

• 2 years of credit card or loyalty program experience. 
• Experience in inflight channel.  

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. 

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off
   

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 

(2) Ensure that employment decisions are based only on valid job requirements; and 

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.