Posted 2d ago

Ancillaries Front Office - KOC West

@ Knoxville Orthopaedic Clinic
Knoxville, Tennessee, United States
OnsiteMultiple Commitments Available
Responsibilities:checking in, obtaining information, scheduling
Requirements Summary:Medical office experience preferred; EHR and NexGen experience preferred; excellent communication; team oriented; patient-focused.
Technical Tools Mentioned:EHR, NexGen, Administrative software
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Job Description

Are you passionate about helping orthopaedic patients? Do you want to be part of the largest orthopaedic provider in Eastern Tennessee? Join the team at KOC in our Ancillaries Department, where we provide personalized care in a collaborative and supportive environment. We are currently seeking a part-time and full-time Front Office Specialist who is committed to providing superior service and eager to grow within a highly respected orthopaedic practice at our KOC West office and to float at various offices.

At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care — every patient, every time. And we've been doing just that since our founding in 1930. 

Key Responsibilities:

  • Checking patients in/out

  • Obtain patient information and schedule appointments and follow ups as needed

  • Verify insurance eligibility and benefits prior to appointments

  • Collect copays, deductibles, and pre-authorization details
  • Assist department with various administrative tasks as needed

Preferred Experience and Qualifications:

  • Medical office experience preferred

  • EHR and NexGen experience preferred

  • Excellent communication skills, both verbal and written

  • Ability to thrive in a collaborative, team-oriented environment

  • Dedication to providing exceptional patient care and service

Why Join KOC:

  • Full-time and part-time schedule with flexibility

  • Training and mentorship in orthopaedics

  • Strong collaboration with referring orthopaedic surgeons

  • Modern, well-equipped facilities in a trusted clinical setting

  • Purpose-driven culture focused on delivering great outcomes and improving lives

We offer competitive pay and an excellent benefits package, including:

Low-cost high-quality medical, dental, and vision coverage
401(k) with profit sharing
Life insurance and long-term disability
Generous paid time off (PTO)

UKG Wallet Partner - On Demand Pay
Employee discounts and much more

 

Knoxville Orthopaedic Clinic was proudly recognized as a Top Workplace for 2025! Apply today to become part of a team making a difference in orthopaedic care — every patient, every time.