Posted 1mo ago

Credit Balance Representative

@ TridentCare
United States
$16-$19/hrRemoteFull Time
Responsibilities:Review balances, Identify issues, Prepare refunds
Requirements Summary:Customer service, office software, and communication skills with at least 1 year in healthcare revenue cycle; high school diploma required.
Technical Tools Mentioned:Microsoft Office, Computer Skills
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Job Description
  • Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate.
  • Researches and identifies issues and problems contributing to credit balances.
  • Notates accounts in detail regarding the happenings of credit balances.
  • Puts required data together for any refund that has been validated.
  • Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity.
  • Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing.
  • Performs other tasks as assigned to support the goals of the organization.

Pay Rate:$16-19 per hour

Benefits: 

                TridentCare offers a competitive wage and robust benefit package to full time employees.  Part time employees are eligible for many of the same below, pro-rated.  Benefits include:

  • Two weeks of vacation time
  • Health Insurance after 30 days!
  • Sick time
  • 8 paid holidays
  • Same day pay available
  • Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Company paid life insurance
  • 401(k)