Posted 1mo ago

Medical Equipment Delivery Driver Service Technician

@ Northwest Respiratory Services
Madison, Wisconsin, United States
$23-$25/hrOnsiteFull Time
Responsibilities:Deliver equipment, Provide customer service, Adhere to safety procedures
Requirements Summary:Valid state driver’s license; CDL with Tanker and Hazmat endorsements preferred; willing to travel; background and motor vehicle checks; drug test and DOT exam; strong customer service.
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Job Description

Northwest Respiratory Services seeks a Medical Equipment Delivery Driver to join our team. This person is the face of the company for our customers, providing empathetic and highly accurate communication in support of their health and quality of life.  You will educate patients on the use of their equipment, troubleshoot issues, check-in with patients to ensure proper and safe use of their equipment, and build trust with our customers through regular face-to-face interactions.

A Day in the Life:

  • Safley transport, deliver, and set up a variety of DME equipment, including oxygen tanks, and related products to patients' homes and healthcare facilities such as Skilled Nursing Facilities and Assisted Livings. 
  • Provide top of the line, friendly customer service to all our patients, and facility partners. 
  • Adhere to all safety procedures for transporting and handling oxygen and medical equipment.
  • Effectively manage your delivery route and schedule to meet service goals and ensure timely delivery of equipment and oxygen. 
  • Assist with customer equipment problems and complaints in a timely and professional manner.
  • Provide clear and concise instructions to patients and caregivers on the proper use and care of their equipment, as well as provide basic set up guidance and placement of said equipment. 
  • The candidate for this position MUST be willing to travel and train offsite to start. This individual will receive training in our headquarters in Eagan, MN 

What is in it For You:

  • $23-$25 per hour
  • Health, Dental, Vision Insurance
  • Employer Paid Life Insurance
  • Matched 401k Eligibility on Day One of Employment
  • FSA Account (Medical and/or Dependent)
  • Pet Insurance
  • Short Term and Long Term Disability
  • Accident, Hospital Indemnity, and Critical Illness Insurance
  • Vacation, sick, and paid holidays
  • Flexible start times
  • Local routes.  Be home every night
  • Opportunity for overtime and on-call work with premium pay