Shipping Clerk Job Description

We are seeking a reliable and detail-oriented Shipping Clerk to join our team. In this role, you will be responsible for compiling and maintaining records related to shipments, including put-away and letdown documentation. You will ensure all data entry is completed accurately and in a timely manner to maintain up-to-date inventory levels.

The Shipping Clerk will support all shipping and receiving procedures while providing excellent customer service. This position plays a critical role in ensuring all outbound shipments are properly documented, accurate, and processed efficiently.

You will check drivers in and out throughout the day, handle Bills of Lading (BOLs), utilize internal systems, and frequently interact with warehouse personnel and carriers.

Essential Duties and Responsibilities

Process inbound and outbound shipments within the warehouse
Obtain put-away and letdown paperwork from the outgoing shift and enter information into RUMBO
Create and maintain the Complete Inventory Report for the current shift
Obtain outbound paperwork from the Shipping Supervisor and complete transactions in the system
Obtain signatures from carriers on Bills of Lading and delivery receipts
Collaborate with team members to identify issues and develop corrective action plans to eliminate inaccurate or damaged shipments
Identify customer shortages and verify warehouse inventory to determine the validity of claims
Work in conjunction with Transportation to track and analyze OS&D (Over, Short & Damaged) and develop methods to reduce claims
Perform inventory-related functions including cycle counts, full physical inventory counts, empty slot checks, and other inventory control activities as needed
Identify opportunities to improve departmental processes, including selection and inventory accuracy
Enter inventory counts during quarterly reconciliation and create recount sheets based on established parameters
Interact with warehouse associates to troubleshoot and resolve issues
Assist with daily and weekly reporting
Partner with Supervisors and Management to meet warehouse performance metrics
Prioritize workload and remain flexible to adjust based on operational needs
Perform additional clerical duties as assigned by the department manager
Participate in special projects and perform other duties as required

Education & Experience

High School Diploma or equivalent required
Minimum of 2 years of shipping/receiving experience
1 year of customer service experience preferred
Experience with a Warehouse Management System (WMS) required

Skills & Abilities

Strong computer skills and basic mathematical ability
Strong interpersonal skills with the ability to interact effectively with warehouse personnel
Ability to multitask and work efficiently in a fast-paced environment
High attention to detail and accuracy
Ability to maintain confidentiality
Reliable attendance and dependability are essential for this role

What Europastry Offers

Sign-On Bonus: Up to $1,500
Competitive Benefits Package: Medical, Dental, Vision, Life Insurance, AD&D, Short-Term & Long-Term Disability, 401(k), FSA, and Paid Time Off
Career Growth: Ongoing opportunities for professional development and advancement