Job Summary   

The Receptionist manages the front office area and provides administrative support to all campus departments. The receptionist is responsible for answering telephones, greeting visitors, and general clerical support.

Key Responsibilities 

• Answering telephones, greeting visitors, and general clerical support

• Data Entry as required

• Excellent customer service 

• Knowledge of Microsoft Office programs and database programs (CampusVue preferred)

• Knowledge of and ability to operate and maintain office equipment such as a fax machine, copier, printer, telephone and computer

• Ability to prioritize and quickly resolve issues

• Ability to process multiple types of information, perform multiple tasks simultaneously, and/or make judgments about moving from one task to another based on their importance

• Reporting and management of daily, weekly and monthly enrollment activities

• Superior verbal and written communication skills, particularly over the phone

Education and Experience Required 

• High school diploma or equivalent from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education

• 1 years of administrative  work experience

• Proficiency in data entry and Microsoft Office

• Strong written and oral communication skills

• Other duties as assigned

Education and Experience Preferred

• Associate’s degree from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education

• 3 years of administrative work experience

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  

Work Environment  

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is usually not exposed to weather conditions.  The noise level in the work environment is usually moderate. 

Note

This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. 

I have read and understand the above job description.  I further understand that this is not an all-inclusive list and does not constitute a contract.  My employment remains at will as with all employees of Ancora Education.