Patients often fall through the cracks between visits—missing meds, skipping follow-ups, or waiting too long to speak up. That’s where Shield Health comes in. We assign each patient a dedicated nurse who checks in monthly, manages medications, answers questions, and keeps care on track. It’s an extra layer of support that keeps patients healthier, longer. We’re hiring licensed RNs, LPNs, or LVNs who love meaningful phone conversations and want the flexibility of remote work.
Description
What You’ll Do
- Make ~50 outbound calls per day to Medicare patients
- Educate patients and caregivers about our care management programs
- Enroll patients by gathering health history, current medications, and concerns
- Build trust and explain the value of ongoing nurse support
- Use our platform to manage outreach, documentation, and follow-up tasks
What We’re Looking For
- Active RN, LPN, or LVN license
- Experience in nursing or other medical settings
- Strong verbal communication and empathy
- Comfortable with basic tech tools (EMR, phone platforms, data entry)
- Quiet, reliable remote workspace
- Self-starter who’s organized and goal-oriented
Who We Are
Shield Health provides care management services—Chronic Care Management (CCM) and Principal Care Management (PCM)—for Medicare patients. We’re a small, tight-knit team that values transparency, flexibility, and delivering genuinely personal care.
If you enjoy talking to your grandma on the phone, helping her stay on top of her meds, and making her feel heard and supported—this job will feel familiar.
About the Company
Our team built Shield Health to support physicians and improve patient health.
Our goal is to encourage and educate patients with high-touch, intimate virtual care, allowing physicians the time they need to focus on more acute details in the practice.
The Shield Health team is driven by the notion that simple, clear information can affect change, and that small, consistent changes over time have profound impacts on patients.
Shield Health seeks to create that change one touch - one activity - one patient - one day at a time.